Business Development Manager

Summary

Join Granicus, a leading Govtech company, as a dynamic sales professional driving revenue growth within the tourism sector. You will focus on identifying and engaging prospective clients, including destination marketing organizations and travel-related businesses. Leverage consultative selling techniques and your experience in the tourism industry to exceed sales targets. This role requires a strong technology sales background, exceptional communication skills, and the ability to manage a significant territory. You will collaborate with internal teams to deliver comprehensive proposals and maintain meticulous sales documentation. Granicus offers a remote-first work environment and a supportive, collaborative culture.

Requirements

• Proven track record in SaaS or technology sales, with direct experience selling to destination marketing or travel-related organisations
• Demonstrated ability to prospect, manage, and close complex sales opportunities across broad geographic areas
• Strong technical aptitude with an understanding of how technology intersects with business processes, goals, and outcomes
• Ability to quickly grasp complex customer requirements spanning operational, business, and technical domains
• Exceptional written and verbal communication skills, comfortable engaging with diverse audiences—from individual prospects to large groups
• A dynamic, outgoing, and confident personality with proven networking abilities at every organisational level
• Relentless work ethic with a proven track record in high-paced, target-driven environments
• Highly organised, motivated, and meticulous, with strong proficiency in CRM systems (e.g., Salesforce) to drive efficiency
• Thrive in dynamic environments; adept at managing multiple priorities and overcoming obstacles
• A forward-thinking, strategic mindset with the ability to anticipate market trends and tailor sales strategies accordingly
• Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program
• Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies

Responsibilities

• Drive sales generation and foster market expansion within a designated territory
• Collaborate closely with the Marketing Team / Business Development Reps to ensure a robust lead pipeline and effective lead nurturing
• Set up and deliver engaging sales presentations and customised software demonstrations tailored to the unique needs of destination marketing and travel organisations
• Respond to Requests for Tenders/Proposals and craft compelling value propositions that articulate how Granicus will help achieve the desired outcomes and business impact
• Develop and execute strategic sales plans aimed at surpassing quarterly and annual revenue targets, leveraging market insights to refine strategies
• Lead collaborative efforts, coordinating with internal teams (sales support, marketing, and solution consultants) to deliver comprehensive proposals
• Maintain meticulous documentation in our CRM system, tracking all prospect and customer interactions, revenue forecasts, and sales activities
• Prepare and deliver periodic business reviews, highlighting performance insights and market trends
• Cultivate a network of key industry stakeholders in the tourism and travel sectors
• Engage prospects through consultative, insight-based selling techniques that address complex business challenges, improve workflows, and optimise overall outcomes
• Build trust and credibility with clients at every level—from one-on-one engagements to group presentations
• Independently manage a significant territory and be prepared to travel frequently for client meetings, conferences, and industry events
• Identify and capitalise on opportunities for collaborative selling and strategic partnerships that enhance market reach and customer success

Preferred Qualifications

• Empathetic, with the ability to understand and align with customer perspectives and needs
• A solution-oriented approach with strong influencing abilities and persuasive communication skills

Benefits

• Diverse Impact: Play a key role in driving success across the travel and tourism sectors, delivering solutions that transform customer engagement strategies
• Autonomy & Collaboration: Enjoy the balance of independent territory management with the support of collaborative, cross-functional teams
• Growth & Development: Join a forward-thinking organisation that values innovation, personal development, and the pursuit of excellence in sales
• We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand