Developer Advocate

Summary

Join Vonage as a Developer Advocate (Video) and play a key role in the successful adoption of our next-generation video platform. You will lead developer experience initiatives during platform modernization, guiding the transition from legacy OpenTok infrastructure. This strategic role requires creating tools and resources for seamless migration and implementation, helping developers effectively leverage video and voice APIs. You will bridge engineering teams, product management, and the developer community, ensuring our video products are accessible and effectively implemented. Your responsibilities include creating technical documentation, hosting educational events, developing documentation tools, providing migration support, gathering developer feedback, and collaborating across teams. This position offers a unique opportunity to combine technical expertise with strategic insight to drive platform adoption and usage.

Requirements

• Strong software development experience with expertise in video/streaming technologies
• Proficiency in multiple programming languages relevant to video development
• Experience with API design and implementation
• Strong technical writing and documentation skills
• Excellent problem-solving and debugging skills
• Strong communication skills and ability to work in a remote environment

Responsibilities

• Create and maintain comprehensive technical documentation, code samples, and tutorials that demonstrate best practices for video API implementation
• Host webinars, workshops, and hackathons to educate developers on building and scaling video-driven solutions
• Develop and maintain tools that help keep API documentation current, including automated testing of code samples and integration examples
• Design and develop tools, scripts, and utilities that facilitate seamless migration from legacy OpenTok infrastructure to our modern video platform
• Gather and analyze developer feedback to identify opportunities for tooling improvements and new automation solutions
• Work closely with Product, Engineering, and Support teams to ensure tooling aligns with platform capabilities and developer needs

Preferred Qualifications

• Previous Developer Experience, Developer Relations or Developer Advocacy experience
• Understanding of WebRTC and real-time communication protocols
• Proficiency in multiple programming languages commonly used for tooling
• Familiarity with cloud communication platforms (CPaaS), Network APIs, and Vonage APIs
• Background in creating developer documentation and technical content

Benefits

• Unlimited Discretionary Time Off
• Private Medical Insurance with the option to add dependents at your own cost
• Multisport Gym Membership
• Educational Assistance Reimbursement Program
• Polish Language Classes for non-native speakers
• Lunch and Learn Sessions
• Opportunity to be reimbursed for conferences, trainings, and other events consistent with the area of work aimed at personal development
• Three Paid Volunteer Days a Year
• Reimbursement for the costs of prescription glasses
• Maternity and Paternity Leave