DevOps Engineer

Summary

Join Lucidworks' Cloud Operations Team as an Operations Engineer and contribute to the success of our Managed Fusion customers. You will build and maintain production infrastructures using DevOps best practices and cutting-edge cloud technologies. This role requires expertise in automation, containerization, and large-scale distributed systems management. You will work closely with engineering teams, ensuring high uptime and a smooth onboarding process for new customers. The position demands flexibility with shift work, including weekends, and participation in on-call rotations. Lucidworks offers a competitive salary and a comprehensive benefits package.

Requirements

• 5+ years professional DevOps experience at a PaaS or SaaS company
• Knowledge of containerization and container orchestration (2+ years of Kubernetes experience required wih istio, kops, helm, etc as a bonus)
• Experience operating JVM-based applications at scale (garbage collection analysis, heap tuning, etc)
• Experience with large-scale distributed systems management; maintain hundreds to thousands of instances across multiple cloud environments
• Willingness to participate in a 24x7 on-call rotation, serving as the first line of defense for our customers
• Familiarity with developing SaaS infrastructure, and the SaaS deployment model
• Acceptable background check

Responsibilities

• Build the automation tools that ensure our internal and external customers receive resources quickly and efficiently while making our team’s lives easier
• Work closely with engineering teams to deliver a high quality product to our customers that meets all of their needs
• Aim for at least 99.9% uptime across all of our managed customers
• Work on several major projects including automating parts of our infrastructure, creating new monitors and alerts, creating new tooling for both team consumption and company consumption, etc
• Take ownership of Lucidworks’ company-wide cloud-first initiative by making the onboarding process for new customers as smooth as possible for them
• Engage with team members in a fast-paced, Agile environment
• Collaborate effectively with international development teams
• Uphold the core values, policies, and procedures of Lucidworks
• Maintain a consistent work schedule, including a 1:00 PM – 9:30 PM shift and availability to work at least one weekend day per week and an on-call schedule

Preferred Qualifications

• Search experience (Fusion, Solr, Elastic Search, etc) is a plus
• Java programming (in particular Spring) is a plus

Benefits

• Discretionary variable bonus
• Top-notch medical, dental and vision coverage
• Equity
• A variety of voluntary benefits
• Generous PTO policy
• Various leave policies
• Many other region-specific benefits