DevOps Engineer

Summary

Join Lucidworks' Cloud Platform team as an Operations Engineer and play a key role in ensuring our customers' success. You will build and maintain production infrastructures using DevOps best practices and cutting-edge cloud technologies. Responsibilities include developing automation tools, collaborating with engineering teams, aiming for 99.9% uptime, and working on major projects to improve our infrastructure. This role requires flexibility, as it involves shifts within a specified timeframe, including weekends. Lucidworks offers a competitive salary and a comprehensive benefits package.

Requirements

• 5+ years professional DevOps experience at a PaaS or SaaS company
• Experience with Search technologies such as Apache Lucene/Solr or other search technologies like Elastic
• Knowledge of containerization and container orchestration (2+ years of Kubernetes experience required wih istio, kops, helm, etc as a bonus)
• Experience operating JVM-based applications at scale (garbage collection analysis, heap tuning, etc)
• Experience with large-scale distributed systems management; maintain hundreds to thousands of instances across multiple cloud environments
• Familiarity with developing SaaS infrastructure, and the SaaS deployment model
• Willingness to participate in on-call rotation, serving as the first line of defense for our customers
• Acceptable background check

Responsibilities

• Build the automation tools that ensure our internal and external customers receive resources quickly and efficiently while making our team’s lives easier
• Work closely with engineering teams to deliver a high quality product to our customers that meets all of their needs
• Aim for at least 99.9% uptime across all of our managed customers
• Work on several major projects including automating parts of our infrastructure, creating new monitors and alerts, creating new tooling for both team consumption and company consumption, etc
• Take ownership of Lucidworks’ company-wide cloud-first initiative by making the onboarding process for new customers as smooth as possible for them
• Engage with team members in a fast-paced, Agile environment
• Collaborate effectively with international development teams
• Uphold the core values, policies, and procedures of Lucidworks
• Maintain a consistent work schedule, including a 1:00 PM – 9:30 PM shift and availability to work at least one weekend day per week and an on-call schedule

Benefits

• Discretionary variable bonus
• Top-notch medical, dental and vision coverage
• A variety of voluntary benefits
• Generous PTO policy
• Various leave policies