Higher Logic is hiring a
DevOps Manager in Canada

Summary

The team lead will manage a team of engineers, champion DevOps principles, collaboratively manage backlogs, monitor cloud infrastructure, and establish a culture of high velocity and continuous improvement.

Requirements

• Ability to serve as a servant leader to guide the team to maximize its capabilities
• Prior experience in the architecture of distributed fault tolerant systems
• Experience with a scripting language (PHP Laravel, Python, Bash, etc)
• Solid understanding of web-centric server-side technology like nginx, PHP, HAproxy, as well as containers and microservices
• Demonstrated server-management skills, especially managing a fleet of Linux servers at scale
• Deep understanding of internet concepts (TCP/IP, HTTP, databases, caching, load balancing)
• Demonstrated ability to design, deliver, and operate software applications and cloud infrastructure in an agile environment
• Able to envision project goals, architectural solutions, clearly communicate requirements and focus on details and tasks to ensure successful implementation while partnering with software development teams
• Expert knowledge of Linux, particularly Ubuntu
• Experience with Amazon Web Services (AWS), particularly EC2, S3, IAM
• High-scale database experience, preferably with MySQL
• Effectively use data and technology to drive process improvements
• Knowledgeable in Agile and DevOps software development philosophy, methodologies, practices, and procedures
• Familiarity and experience with Continuous Integration/Continuous Delivery (CI/CD) concepts
• Experience and knowledge with automation concepts and tools

Responsibilities

• Lead a team of engineers and foster development through hiring, coaching, mentoring, and hands-on collaboration
• Champion for DevOps principles, practices, and adoption across Engineering
• Collaboratively manage the backlog, either for their own team or for the whole department in conjunction with peer team leads and functional leader
• Manage and monitor our cloud infrastructure and systems
• Design, build and maintain the backend management systems that control our network of customer instances
• Troubleshoot problems and malfunctions with the hosted service
• Design and configure continuous integration and deployment pipelines for on-premises and cloud applications
• Work with Developers and Support to continuously improve uptime of hosted service
• Collaborate, coordinate, and support the InfoSec team to ensure compliance with the Higher Logic ISO 27001 Information System Management System policies in support of maintenance of our SOC2 Type 2 certification
• Build and improve Infrastructure dashboards to promote visibility throughout the organization
• Share on-call responsibilities with the rest of the team