Digital Project Manager

Summary

Join BACKBONE Athens as a Digital Project Manager and contribute to cutting-edge web projects, mobile applications, and bespoke web solutions for a diverse client base. This role blends account management, ensuring client satisfaction, with project management expertise, delivering high-quality solutions within budget and timelines. You will collaborate with various teams, manage client communication, gather requirements, and coordinate project deliverables. Your responsibilities encompass project requirements analysis, technical implementation management, and effective client communication. The position requires agency-based digital project management experience, understanding of project lifecycles, and strong communication and organizational skills. Based in Athens, Greece, with a remote hybrid model, this role offers career growth opportunities and participation in industry events.

Requirements

• Experience with Project Management platforms (like Zoho Projects / MS Projects / Asana / Wrike etc.)
• Possess a deep understanding of web development processes , including strategy, design, development, and related technologies
• Strong technical knowledge to effectively communicate with both the technical team and clients, anticipating and resolving potential technical issues
• Thorough understanding of the company’s products and services
• 3-5 years of experience in a Digital Agency
• Excellent time management and organizational skills
• Proficient in English (written and oral)

Responsibilities

• Coordinate the full life-cycle of a project though all the stages of Discovery, UX, design, development, testing and delivery of the final product
• Engage in client meetings, guiding them through project steps, presenting plans and deliverables, explaining processes, and maintaining detailed meeting minutes
• Efficiently communicate with clients and third-party vendors, using various channels to increase client satisfaction and establish trust relationships
• Understand business needs across diverse sectors and provide consultancy on clients' digital transformation journey
• Manage project requirement changes and address technical difficulties through intuitive solutions
• Develop project time plans , considering client needs, third-party capabilities, technical requirements, and involved systems
• Lead the production process of solutions by inspiring and motivating IT, UX, Design, Development, and Digital Marketing teams
• Work to resolve functionality issues by coordinating testing processes with the production team
• Supervise the project team , assigning tasks and allocating resources efficiently to meet deadlines
• Deliver projects within the specified client budget
• Generate comprehensive project status reports for stakeholders

Preferred Qualifications

Spanish language skills (optional)

Benefits

• A great office workspace in Athens and strong team spirit
• Chance to work with a global team of digital experts in Vancouver (Canada) and Bogota (Colombia)
• Career growth opportunities depending (performance driven)
• Opportunity to attend local and international conferences and events
• Sponsored attendance to industry related training
• Competitive salary