The ALS Association is hiring a
Director, Care Services

Summary

The job is for a Director of Care Services at The ALS Association in the DC/MD/VA metropolitan areas. The role involves developing and implementing care services programs and collaborating with internal and external audiences to improve quality of life for people living with ALS. The ideal candidate should have a master's degree and 7-10 years of experience in healthcare.

Requirements

• Master’s degree in social work, healthcare administration, or another health/human service-related field, preferred; bachelor’s degree may be considered with five to seven years of related experience and/or training
• Seven to ten years’ experience in healthcare, community service, or related field

Responsibilities

• Develop, implement, monitor, and adapt programs and services associated with the care services priorities as defined in The Association’s Care Services Strategic Implementation Plan
• Collaborate with Managing Director, Care Services and other Care Services Directors/Managers to ensure consistency of services, policies, and procedures
• Oversee programs and services such as Quality of Life Grant, National Equipment Program, Support Groups, ALS Care Connection, educational programs, etc
• Assess and evaluate Care Services Programs; offer recommendations for updates, improvements, and future programs to Managing Director, Care Services
• Plan and direct implementation of the program outcomes and evaluation process
• Establish strategic community and professional partnerships and collaborations
• Identify and resolve operational and service barriers within the assigned territory
• Participate in continuing education seminars, workshops, and conferences as available and necessary
• Manage current clinic relationships and identify potential multidisciplinary team referral resources
• Cultivate relationships with the Veteran’s Administration Medical Center and Clinics to facilitate appropriate care for veterans diagnosed with ALS
• Partner with the Managing Director, Care Services to establish working productive and positive relationships with multidisciplinary clinics not affiliated with The ALS Association
• Ensure all staff utilize Salesforce database accurately and consistently
• Supervise and provide direct involvement with complex client and family issues
• Oversee assigned program budget and monitor expenditures
• Continuously be aware and informed on local and state resources, providing Care Services staff with appropriate education and awareness
• Perform other related duties as assigned by management in support of the Association’s goals and mission

Benefits

• Healthcare benefits
• 401(k) plan with employer match
• Short-term and long-term disability coverage
• Basic life insurance
• Well-being benefits
• Paid time off and several paid holidays