Director, Client Optimization

Summary

Join Aya Healthcare, a top workplace award winner, as their Director, Client Optimization! This remote position focuses on building relationships with hospitals and healthcare systems to secure new business, concentrating on key accounts not currently using Aya's services. You will leverage Aya's staffing services and software to help healthcare organizations overcome clinical labor challenges. The role involves significant impact on new clients and the healthcare staffing industry. Aya is a rapidly growing, $10+ billion workforce solutions provider in healthcare, offering tech-enabled services and a supportive, entrepreneurial culture. The company prioritizes employee satisfaction and offers numerous benefits. This position offers a competitive salary and bonus structure.

Requirements

• A minimum of 5+ years of business development experience in the healthcare staffing industry is preferred
• A minimum of 7+ years as a top performer within business is required
• An insatiable desire to win and relentless drive to succeed
• Ability to think creatively and identify multiple paths to win new business
• Proof of selling enterprise level staffing programs to all healthcare staffing leadership levels
• Strong communication and presentation skills

Responsibilities

• Oversee a region of current clients in order to upsell additional service offerings
• Create and present quarterly business reviews (QBR's) to the client in order
• Work with Aya's fulfillment team to ensure our clients positions are being fill promptly
• Responsible for growing market share with current clients
• Speak with the client and escalate any potential client issues such as but not limited too, invoicing, payroll, time to fill, lack of response ect
• Serve as the expert for qualifying new sales opportunities through systematic discovery of business opportunities
• Structure detailed strategic plans for building relationships with key stakeholders and "C" level executives within client healthcare organizations
• Responsible for ensuring client understands the benefits of using our technology and places orders through our system
• Create and track metrics for the sales team accountability and performance
• Continually expand knowledge of staffing market trends and competitive offerings

Benefits

• Free premium medical, dental, life and vision insurance
• Generous 401(k) match
• Aya also offers other benefits to those that are eligible and where required by applicable law, including reimbursements and discretionary bonuses
• Aya provides paid sick leave in accordance with all applicable state, federal, and local laws
• Aya’s general sick leave policy is that employees accrue one hour of paid sick leave for every 30 hours worked
• Celebrations! We hit our goals and reward ourselves
• Company-sponsored virtual events, happy hours and team-building activities are always on the horizon — plus, you get a special treat on your birthday!
• Unlimited DTO — we believe in time off!
• Virtual yoga, meditation or boot camp classes offered daily