Director, Clinical Quality & Training

Summary

Join Brightline as the Director, Clinical Quality and Training, leading the development and implementation of evidence-based training programs for child and adolescent therapy. You will oversee quality assurance, risk management, and contribute to product development. The ideal candidate possesses a deep understanding of evidence-based care, experience in training, and a passion for innovation. Responsibilities include leading training program development, ensuring high standards of care, and fostering collaboration. Requirements include a Master's or Doctoral degree in a related field, current state licensure as a therapist, and proven experience in designing and implementing large-scale training programs. Brightline offers a competitive salary, benefits, and perks.

Requirements

• Master’s or Doctoral degree in Psychology, Social Work, Counseling, or a related field (PhD, PsyD, MSW, or equivalent)
• Current state licensure as a therapist (e.g., LCSW, LPC, PsyD, PhD); licensure in California strongly preferred and or willing to obtain this license
• Proven track record of designing, implementing, and evaluating large-scale training programs, particularly in evidence-based care
• Expertise in fidelity monitoring, measurement-based care, and the use of digital tools to enhance training and treatment adherence
• Experience working with eclectic therapists and overcoming resistance to structured, evidence-based methodologies
• Extensive knowledge of EBPs for treating child and adolescent mental health concerns
• Strong background in training and educational methodologies, including blended learning and hybrid models of delivery
• Deep understanding of the challenges that arise when implementing evidence-based care in community and clinical settings and the ability to develop strategies to address them
• Proven ability to lead change initiatives at the organizational level and work collaboratively with senior leadership
• Excellent communication and interpersonal skills, with the ability to provide constructive feedback and support the professional development of a diverse team

Responsibilities

• Lead the development and execution of organization-wide evidence-based practice and measurement-based care (EBP/MBC) training programs, integrating various modalities such as live/asynchronous training, supervision, and consultation to enhance therapist engagement and skill acquisition
• Ensure the training strategy incorporates the latest practices, and establish systems for measuring the impact of training on client outcomes
• Oversee post-training consultation, fidelity monitoring, and the integration of measurement-based tools to ensure ongoing therapist skill development and effective treatment adjustments
• Address barriers to EBP/MBC implementation, such as resistance or limited support, by collaborating with leadership to secure necessary resources and policy changes, ensuring the sustainable application of high-quality care across the organization
• Ensure that all training programs incorporate opportunities for feedback, reflection, and skill refinement, leading to sustained improvements in clinical outcomes
• Ensure high standards of care across therapy services, leverage deep expertise in safety and risk management along with a strong understanding of regulatory standards for delivering care to youth and their families
• Investigate incidents and provide timely resolution, and proactively implement preventive measures to avoid recurrence
• Run a consistent quality assurance process with Therapy and Medication Management Managers/Sr. Managers
• Identify and mitigate risks associated with care quality, member safety, service operations, and overall team performance
• Foster effective communication and collaboration across multidisciplinary teams to support quality improvement efforts
• Serve as a subject matter expert for a range of product development features, including those related to MBC
• Support the success of our Brightlife Kids prevention and early intervention program through content review and case review

Benefits

• Medical, Dental, Vision, Long-Term Disability, Life Insurance, Flexible Spending Account, and 401k
• 12 Company Holidays + Floating Holidays, Holiday Shutdown, Flexible Time Off, Parental Leave
• Health and Wellness Stipend, Home Office Reimbursement and Professional Development Reimbursement
• Stock Options