Director, Compliance - AML & Licensing

Summary

Join Trustly's Enterprise Risk & Compliance team as a Compliance Leader to take ownership of the Anti-Money Laundering (AML) program. This critical role involves strategic oversight and hands-on execution, partnering with business leaders and regulators. You will build a scalable compliance framework, make a real impact in a fast-paced environment, and shape the future of payments. The position requires extensive AML, OFAC/sanctions, and KYC/B expertise, along with experience in a 2nd line oversight role. Trustly offers a competitive salary, comprehensive benefits, and a remote-first culture.

Requirements

• 8+ years of compliance, risk management or regulatory experience in financial services, fintech or payments industries, preferably within an organization with money transmission licenses and registered as an MSB
• 3+ years of management experience in an AML-focused position
• Subject matter expertise in Bank Secrecy Act, USA PATRIOT ACT and OFAC regulations, Proceeds of Crime (Money Laundering), Terrorist Finance Act (PCMLTFA), equivalent state/provincial laws, and sanctions requirements for the US and Canada
• Experience advising on and implementing compliance program policies and procedures including Know-Your-Customer, Enhanced Due Diligence, transaction monitoring, and filing Suspicious Activity Reports
• Strong understanding of three lines of defense model and experience in a 2nd line oversight role
• Experience engaging with regulators, customers and partners
• Experience conducting risk assessments and oversight of audits by federal and state regulators, banks, and other third parties
• Excellent written and oral communication skills
• Ability to work under pressure and multitask
• Proactive with an ability to take initiative and assume responsibility. Strong analytical skills
• ACAMS certification required

Responsibilities

• Provide independent oversight and challenge of Trustly’s AML Program, monitoring program effectiveness and ensuring alignment with regulatory requirements and industry best practices
• Serve as the subject matter expert on AML, OFAC/sanctions and KYC/B matters to the company, providing guidance to business and product teams on compliance requirements for new products, markets or partnerships
• Develop, enhance, and manage effective AML, OFAC/sanctions and KYC/B compliance programs in alignment with the Trustly business and risk profile. This will include enhancing and maintaining policies and procedures on Know Your Customer, transaction monitoring, suspicious activity reporting and sanctions screening
• Develop a thorough understanding of the Trustly businesses, risks, and processes with respect to AML and sanctions compliance
• Conduct periodic risk assessments and provide SME input into new business initiative risk assessments
• Act as primary liaison with regulators, auditors and partners for any AML Program inquiries
• Lead preparation and management of regulatory exams and 3rd party audits, ensuring timely and accurate responses
• Develop and execute an annual compliance testing plan to assess the effectiveness of AML program related controls
• Provide regular reports, insights and communication on the state of the AML Program programs to the VP, Head of Enterprise Risk and Compliance, senior leadership and board-level committees
• Create and conduct engaging and meaningful AML/OFAC training for Trustly employees
• Monitor legal developments and industry trends and best practices to ensure that Trustly is at the forefront of applicable requirements and maintains knowledge of relevant laws and regulations
• Collaborate with compliance licensing and legal teams to support ongoing licensing and renewal activities for money transmission licenses
• Perform additional special projects as needed by the Legal and Compliance team

Benefits

• Flexible paid time off & generous PTO accrual plans
• Comprehensive medical, dental, vision, and other insurances
• FSA & HSA plans for medical and dependent care
• Home office set-up allowance
• Internet stipend
• Retirement plan match for 401k and RRSP
• Gender-neutral paid parental leave, and more!