Director, Head of Procurement

Summary

Join Clover Health as Head of Procurement to lead the transformation of its vendor and purchasing function. You will set the vision and operating model for a modern procurement function, lead sourcing and contract negotiation, and oversee the implementation of vendor contract management tools. Build and refine purchasing processes, drive cross-functional collaboration, and develop dashboards and reporting to track key metrics. Influence business partners to adopt structured procurement practices and evaluate vendor partnerships to identify opportunities for improvement. Success in this role involves building trust with business units, shifting to a proactive procurement process, and ensuring effective use of contract management tools.

Requirements

• 7+ years of procurement, sourcing, or vendor management experience, including time leading a function
• Thrives in fast-paced environments and demonstrates resilience when faced with organizational resistance or change fatigue
• A track record of building or significantly improving procurement functions in scale, effectiveness and strategic partnership with the business
• Strong working knowledge of procurement tooling and track record of optimizing systems to ease customer friction (e.g. Gatekeeper, Coupa, SAP, etc.)
• Hands-on experience negotiating a wide range of contracts, including MSAs, SLAs, SOWs, and licensing agreements that have demonstrated value and vendor accountability
• Experience working across Legal, Finance, and IT to ensure compliance and alignment
• Excellent communication, prioritization, and stakeholder management skills
• Experience working with annual contract volumes in the hundreds and vendor spend in the millions
• Bachelor’s degree required; relevant certifications (e.g. CPM, CPSM) are a plus

Responsibilities

• Set the vision and operating model for a modern procurement function that aligns with Clover’s current and future scale
• Lead sourcing, contract negotiation, and vendor lifecycle management for goods and services across all business units including driving clear ROI and vendor accountability
• Oversee implementation and management of Gatekeeper, our vendor contract management tool, and ensure it supports documentation, approvals, and policy enforcement in a frictionless experience for the business
• Build and refine purchasing processes, and serve as the business lead for associated systems and policies
• Drive cross-functional collaboration with Legal, Finance, AP, IT, and Compliance to streamline procurement operations and mitigate risk
• Ability to influence, educate and drive adoption among business partners unfamiliar with structured procurement practices
• Develop dashboards and reporting to track contract volume, vendor performance, savings metrics, and spend visibility
• Evaluate vendor partnerships through data and KPIs, identify opportunities for consolidation or improvement, and advise leadership accordingly
• Experience building and mentoring high-performing teams by fostering operational excellence, clarity, and a strong service orientation

Benefits

• Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities
• Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions
• We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage
• We understand the importance of mental health in fostering productivity and maintaining work-life balance
• To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy
• Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location
• Developing internal talent is a priority for Clover
• We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews
• Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities
• Reimbursement for office setup expenses
• Monthly cell phone & internet stipend
• Remote-first culture, enabling collaboration with global teams
• Paid parental leave for all new parents