Director, Game Operations

Summary

Join 2K Games as a Lead Publishing Producer and oversee the publishing components directly impacting game development. As a player-obsessed leader, you will manage multiple projects and workstreams on a single AAA game, ensuring timely and high-quality releases. You will be responsible for establishing and maintaining relationships with internal and external teams, creating standard operating procedures, and tracking progress. This role requires strong leadership, project management, and communication skills, along with experience in game development or publishing. You will mentor team members and serve as a senior advisor to the leadership team. The position offers a competitive salary and a comprehensive benefits package.

Requirements

• 5-7+ years of experience in internal or external game development or publishing
• 3+ years of experience working on a Live game or service
• Experience building and managing relationships with studios, vendors, internal teams, and other external resources
• Excellent communication skills (verbal and written), time and project management skills
• Experience shipping console & PC or mobile titles and detailed knowledge of those platforms
• Ability to assess quality and foresee development challenges at all phases of product development
• Expected to identify and then take ownership of any responsibilities that lie within the scope of the project and are not currently assigned
• Must demonstrate strong fiscal sense, in leading budget and scope expectations both within the team and to executive management
• Experience with industry-first parties (Sony, Microsoft, Nintendo) seeing projects from concept to gold master

Responsibilities

• Establish, maintain, and improve relationships and mutual collaboration with an internal development studio and publishing support teams
• Support the team for all cross-functional projects: Providing clear articulation on game delivery projects and the desired outcomes
• Create standard operating procedures, and templates for materials (as needed)
• Track progress, resolve delays and risk when possible, and quickly escalate when not
• Strive for consistency and predictability in all things
• Be highly adaptable to changing priorities, scope and deadlines
• Oversee, manage, develop and mentor producers and team members
• Serve as senior advisor and counselor to the leadership team
• Develop and maintain comprehensive project documentation, plans, timelines and reports, ensuring transparency and effective communication across the business and wider organization. Ensure a single source of truth for projects to enable accurate information sharing
• Single source of truth to include roadmaps, calendars, key artifacts (documents), shared Google drive, and the project Confluence page
• Manage phase readiness trackers to ensure all team members are aware of key milestone deliverables
• Develop product and feature budgets and schedules and maintain forecasts of the budget, anticipating, identifying, and resolving overruns with studios, outsourcing partners and other 2K publishing departments
• Ensure adherence to schedules and budgets through enforcement of milestone approval or disapproval as per established contracts or internal processes
• Ensure projects are set up for success in hitting quality targets through collaboration with 2K’s User Research, Consumer Insights and QA depts
• Coordinate with industry first-parties (Sony, Microsoft, Nintendo) to shepherd projects throughout their lifecycle
• Coordinate with internal support partners, such as Marketing, QA, Product, and Analytics, to ensure alignment and timely execution of milestone deliverables

Preferred Qualifications

• Experience with AAA products
• Highly knowledgeable of game industry trends
• Passion for multiplayer online video games

Benefits

• Medical, dental, vision, and basic life insurance coverage
• 14 paid holidays per calendar year
• Paid vacation time per calendar year (ranging from 15 to 25 days) or eligibility to participate in the Company’s discretionary time off program
• Up to 10 paid sick days per calendar year
• Paid parental and compassionate leave
• Wellbeing programs for mental health and other wellness support
• Family planning support through Maven
• Commuter benefits
• Reimbursements for fitness-related expenses
• 401(K) plan
• Employee Stock Purchase Program