Director of People Communications & Experience

Summary

Join HackerOne as the Director of People Communications & Experience and shape how employees connect with the company culture. You will drive internal communications strategy, lead culture-focused programming and events, and steward the employer brand. This role involves close collaboration with the People leadership team, Talent Acquisition, and Marketing to attract top talent and reinforce a strong sense of connection and belonging. The position is primarily remote, with occasional in-person requirements in Seattle, WA; San Francisco Bay Area; Austin, TX; or Washington, DC. You will design and lead the company-wide internal communications strategy, curate employee experiences, and develop and own the Employer Value Proposition. Success in this role requires strategic communication skills, a holistic understanding of the employee journey, and the ability to balance big-picture strategy with hands-on execution.

Requirements

• 8+ years of experience in internal communications, employer brand, employee experience, or a related field
• People-first mindset with the emotional intelligence to support teams through change, challenge, and growth
• Proven track record owning company-wide comms and executive messaging
• Experience partnering on employer branding or talent marketing initiatives
• Strong writing and narrative development skills

Responsibilities

• Design and lead the company-wide internal communications strategy to drive clarity, alignment, and cultural connection
• Implement programs that engage, inspire, and align employees with HackerOne’s brand, mission, values, and key initiatives
• Champion a flexible workplace by supporting both global hubs and remote teams, introducing best practices that adapt to varied workstyles, and driving a strong documentation-first culture that keeps everyone aligned and informed
• Craft and support executive communications for key leaders and company-wide initiatives
• Evolve internal communications channels (All Hands, newsletters, Slack, intranet) to improve reach and relevance
• Build toolkits and frameworks for manager and leader communication
• Curate and oversee the calendar of employee experiences and cultural moments, both virtual and in-person
• Lead the strategy for our company hubs and Workplaces to ensure centralized locations support collaboration, connection, and a consistent employee experience
• Bring intentionality to milestone moments (onboarding, anniversaries, celebrations) that reinforce pride and inclusion
• Develop and own our Employer Value Proposition (EVP), ensuring it resonates with both candidates and employees
• Partner with Talent Acquisition and Marketing to activate the brand through career content, social campaigns, and reputation platforms (e.g., LinkedIn, Glassdoor)
• Co-lead recruitment marketing efforts in partnership with Talent Acquisition, including management of an external agency to increase creative capacity and output

Preferred Qualifications

Prior experience shaping workplace or hub strategy is a plus

Benefits

• Health (medical, vision, dental), life, and disability insurance
• Equity stock options
• Retirement plans
• Paid public holidays and unlimited PTO
• Paid maternity and parental leave
• Leaves of absence (including caregiver leave and leave under CO's Healthy Families and Workplaces Act)
• Employee Assistance Program
• Flexible Work Stipend