Director of Product Design

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A Place for Mom

πŸ’΅ $160k-$175k
πŸ“Remote - United States

Summary

Join A Place for Mom as the Head of Product Design, leading and scaling the design organization. You will champion a user-centered mindset, elevate design quality, and ensure platforms meet the emotional and practical needs of users. This role involves building and scaling a world-class design team, defining the design vision, collaborating cross-functionally, raising the craft of design, driving outcomes, and evangelizing design.

Requirements

  • 8–12+ years of experience in digital product design, with 4+ years in a leadership role
  • Proven success leading high-performing design teams in a product-driven company
  • Deep understanding of UX, interaction design, visual systems, and accessibility
  • Strong portfolio of shipped, user-facing work β€” ideally across responsive web, mobile, and/or CRM platforms
  • Excellent communication and storytelling skills; can influence execs and peers alike
  • Experience building and scaling a design system from scratch or evolving existing systems

Responsibilities

  • Lead the Design Function
  • Build and scale a world-class product design team, attracting top-tier talent across UX, UI, content design, and research
  • Create a team culture rooted in psychological safety, feedback, continuous improvement, and design excellence
  • Set clear goals, establish rituals (crits, reviews, retros), and ensure accountability across the team
  • Mentor and grow individual designers, with a strong emphasis on career development and leadership cultivation
  • Define the Design Vision
  • Develop and articulate a compelling, long-term vision for the design function that aligns with company strategy and product roadmaps
  • Evolve and maintain a unified design language across all platforms and touchpoints
  • Own and scale our design system, ensuring consistency, flexibility, and adoption across teams
  • Translate user and business needs into north star experiences that inspire and guide product direction
  • Collaborate Cross-Functionally
  • Partner closely with Product, Engineering, Data, and Marketing to co-create customer-centric solutions from discovery through delivery
  • Participate in roadmap planning, ensuring design has a strong seat at the table and advocates for the voice of the user
  • Facilitate alignment and shared ownership of outcomes across teams, using tools like journey mapping and experience visioning
  • Bridge brand and product experiences, ensuring a consistent and trustworthy feel throughout the customer journey
  • Raise the Craft
  • Set a high bar for design quality, clarity, and execution across all user experiences
  • Guide designers through complex problems, providing strong design critique, coaching, and direction
  • Establish design best practices, tooling, and workflows that streamline collaboration and reduce friction
  • Embed accessibility and inclusive design into everything we create, ensuring experiences work for all users
  • Drive Outcomes
  • Leverage qualitative and quantitative data to inform design decisions, validate hypotheses, and optimize experiences post-launch
  • Ensure design work ties directly to company goals β€” improving conversion, retention, satisfaction, trust, et al
  • Push for design that’s not just functional, but emotionally resonant with targeted user groups
  • Lead strategic initiatives that elevate design’s impact on business and user outcomes at scale
  • Evangelize Design
  • Advocate for the role of design in shaping strategy and creating differentiated user experiences
  • Champion design thinking and human-centered methodologies across the organization
  • Present work clearly and persuasively to executives, peers, and cross-functional partners
  • Act as a public-facing design leader when needed β€” representing the company at industry events, recruiting functions, or internal all-hands

Preferred Qualifications

Background in healthcare, senior services, or other high-empathy verticals

Benefits

  • Base Salary: $160,000 to $175,000 + 30% Bonus
  • 401(k) plus match
  • Dental insurance
  • Health insurance
  • Vision Insurance
  • Paid Time Off
This job is filled or no longer available

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