πUnited States
Director of Product Design
closed
A Place for Mom
π΅ $160k-$175k
πRemote - United States
Summary
Join A Place for Mom as the Head of Product Design, leading and scaling the design organization. You will champion a user-centered mindset, elevate design quality, and ensure platforms meet the emotional and practical needs of users. This role involves building and scaling a world-class design team, defining the design vision, collaborating cross-functionally, raising the craft of design, driving outcomes, and evangelizing design.
Requirements
- 8β12+ years of experience in digital product design, with 4+ years in a leadership role
- Proven success leading high-performing design teams in a product-driven company
- Deep understanding of UX, interaction design, visual systems, and accessibility
- Strong portfolio of shipped, user-facing work β ideally across responsive web, mobile, and/or CRM platforms
- Excellent communication and storytelling skills; can influence execs and peers alike
- Experience building and scaling a design system from scratch or evolving existing systems
Responsibilities
- Lead the Design Function
- Build and scale a world-class product design team, attracting top-tier talent across UX, UI, content design, and research
- Create a team culture rooted in psychological safety, feedback, continuous improvement, and design excellence
- Set clear goals, establish rituals (crits, reviews, retros), and ensure accountability across the team
- Mentor and grow individual designers, with a strong emphasis on career development and leadership cultivation
- Define the Design Vision
- Develop and articulate a compelling, long-term vision for the design function that aligns with company strategy and product roadmaps
- Evolve and maintain a unified design language across all platforms and touchpoints
- Own and scale our design system, ensuring consistency, flexibility, and adoption across teams
- Translate user and business needs into north star experiences that inspire and guide product direction
- Collaborate Cross-Functionally
- Partner closely with Product, Engineering, Data, and Marketing to co-create customer-centric solutions from discovery through delivery
- Participate in roadmap planning, ensuring design has a strong seat at the table and advocates for the voice of the user
- Facilitate alignment and shared ownership of outcomes across teams, using tools like journey mapping and experience visioning
- Bridge brand and product experiences, ensuring a consistent and trustworthy feel throughout the customer journey
- Raise the Craft
- Set a high bar for design quality, clarity, and execution across all user experiences
- Guide designers through complex problems, providing strong design critique, coaching, and direction
- Establish design best practices, tooling, and workflows that streamline collaboration and reduce friction
- Embed accessibility and inclusive design into everything we create, ensuring experiences work for all users
- Drive Outcomes
- Leverage qualitative and quantitative data to inform design decisions, validate hypotheses, and optimize experiences post-launch
- Ensure design work ties directly to company goals β improving conversion, retention, satisfaction, trust, et al
- Push for design thatβs not just functional, but emotionally resonant with targeted user groups
- Lead strategic initiatives that elevate designβs impact on business and user outcomes at scale
- Evangelize Design
- Advocate for the role of design in shaping strategy and creating differentiated user experiences
- Champion design thinking and human-centered methodologies across the organization
- Present work clearly and persuasively to executives, peers, and cross-functional partners
- Act as a public-facing design leader when needed β representing the company at industry events, recruiting functions, or internal all-hands
Preferred Qualifications
Background in healthcare, senior services, or other high-empathy verticals
Benefits
- Base Salary: $160,000 to $175,000 + 30% Bonus
- 401(k) plus match
- Dental insurance
- Health insurance
- Vision Insurance
- Paid Time Off
This job is filled or no longer available
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