Director of Product Design

Summary

Join SimplePractice as the Director of Design and lead the UX vision for the Clinical Group, building AI-powered workflows for behavioral health clinicians. This senior leadership role requires defining and scaling the Clinical design team, co-leading the Clinical Assistant strategy, and ensuring user trust and adoption of AI-powered clinical experiences. You will balance exploration and execution across various areas, collaborate with the AI acceleration team, and champion human-centered design. Lead product storytelling and mentor designers while advocating for accessibility and reliability in AI-assisted care. Represent the design organization in executive planning and cross-functional decision forums.

Requirements

• 10+ years in product design, with 5+ leading teams and strategy in healthcare or regulated spaces
• Track record designing AI-powered tools with strong UX patterns and systems thinking
• Experience designing AI-powered tools, including hands-on work with prompt engineering, LLMs, or agentic workflows. Comfortable collaborating with cross-functional partners on early-stage prototyping and system behavior tuning
• Experience with natural language interfaces, agentic workflows, or clinician-facing applications
• Strong point of view on quality, with the ability to mentor and influence at the craft level
• Comfortable navigating HIPAA, clinical workflows, and trust requirements in health tech
• Strategic partner to Product and Engineering, able to spar without ego and push for clarity
• Experience collaborating with AI or infrastructure teams on early-stage experiments
• Skilled communicator, strong presence in executive forums and cross-functional planning

Responsibilities

• Define and scale the Clinical design team: structure, rituals, staffing, and standards
• Co-lead the Clinical Assistant strategy with Product and Engineering
• Ensure user trust, clarity, and adoption across AI-powered clinical experiences
• Balance exploration and execution across documentation, group care, and care planning
• Work closely with the AI acceleration team to connect prototyping with real-world workflows
• Champion human-centered design within an AI-powered product evolution
• Lead product storytelling efforts that shape cross-company understanding and support
• Mentor designers through ambiguity, rapid learning cycles, and system-level design decisions
• Advocate for accessibility, transparency, and reliability in AI-assisted care
• Represent the design org in executive planning and XFN decision forums

Benefits

• Medical, dental, vision, life & disability insurance
• 401(k) plan with company match
• Flexible Time Off (FTO), wellbeing days, paid holidays, and summer Fridays
• Mental health resources
• Paid parental leave & Backup Care
• Tuition reimbursement
• Employee Resource Groups (ERGs)