Director of Product Management

Summary

Join interface.ai, a leading AI provider for banks and credit unions, as a Product Manager for Conversational AI solutions. You will define and execute the product vision and strategy, own the product roadmap, and collaborate with cross-functional teams. This role requires strong leadership, technical understanding of AI, and experience in the financial services industry. You will manage a team, track KPIs, and build relationships with partners. The compensation is expected to be between $180,000-220,000. interface.ai offers a remote-first policy, comprehensive health insurance, PTO, life insurance, and a commitment to diversity and inclusion.

Requirements

• 8+ years of experience in product management, with a focus on Conversational AI, natural language processing (NLP), or related fields
• Proven experience in building and scaling AI-powered products from 0 to 1 and 1 to 10, preferably within the financial services industry
• Strong technical background, with the ability to understand complex AI technologies and effectively communicate with engineering teams
• Exceptional leadership and interpersonal skills, with experience managing cross-functional teams
• Solid understanding of the financial services industry, its unique challenges, and regulatory requirements
• Demonstrated ability to think strategically and make data-driven decisions
• Outstanding written and verbal communication skills, with the ability to present complex ideas clearly and effectively
• A passion for Conversational AI and a commitment to improving customer experiences in the financial services industry
• Bachelor's degree in Computer Science, Engineering, or related field

Responsibilities

• Define and execute our Conversational AI solutions' product vision and strategy, ensuring alignment with overall business objectives
• Own the product roadmap, prioritizing features and enhancements based on customer needs, market trends, and competitive analysis
• Collaborate closely with cross-functional teams, including engineering, design, and sales, to drive the development and launch of new products and features
• Develop and maintain deep domain expertise in Conversational AI and the financial services industry, staying up-to-date on relevant trends and technologies
• Lead customer discovery efforts, gathering and synthesizing feedback to inform product development and go-to-market strategies
• Manage and mentor a team of product managers and analysts, fostering a culture of innovation, collaboration, and continuous improvement
• Establish and track key performance indicators (KPIs) to measure product success and drive data-driven decision-making
• Develop and maintain relationships with strategic partners, industry influencers, and customers to stay ahead of market needs

Preferred Qualifications

Master's degree

Benefits

• Remote First Policy
• Medical/Dental/Vision Insurance
• PTO & Holidays
• Life Insurance