Director, Product Management, Enterprise Applications

Summary

Join KBRA Holdings, LLC as the Director of Product Management for Enterprise Applications in New York City. This newly created role requires a strategic and tactical individual with enterprise application experience to optimize and enhance our internal SaaS applications. You will serve as the Product Owner for platforms like Salesforce and ProcessUnity, managing the product lifecycle. Collaborate with cross-functional teams, stakeholders, and users to deliver seamless experiences. Monitor product performance, gather user feedback, and utilize data to inform decision-making. This position requires a Bachelor's degree and 10+ years of relevant experience. KBRA offers competitive benefits, including paid time off, family and disability leave, a 401(k) plan, professional development assistance, and more.

Requirements

• Bachelor’s degree, along with at least 10 years of relevant work experience
• Strong understanding of enterprise ecosystems, including workflow integration and cross-functional collaboration
• Proven ability to think strategically while executing tactically, balancing big-picture vision with the details of product delivery
• Experience working in an agile environment, with hands-on skills in creating and prioritizing user stories, and managing product backlogs
• Excellent stakeholder management skills, with the ability to translate business needs into technical requirements and facilitate effective communication across teams
• Familiarity with enterprise processes such as sales, compliance, and customer support, and the tools that support these functions
• Strong analytical mindset, comfortable using data to drive decision-making and assess product success
• Able and willing to dive deep into the details and execute key business critical programs as an individual contributor…
• Expertise in enterprise SaaS business applications, (e.g. Salesforce, Process Unity, NetSuite, Dayforce, etc.) and how they integrate with other systems
• Experience collaborating with external implementation consultants or vendors, ensuring alignment with business objectives, managing deliverables, and maintaining accountability for outcomes
• Excellent stakeholder management skills (Director/VP levels)
• Demonstrated ability to maintain a strong outcome-oriented focus, consistently aligning efforts to deliver measurable results

Responsibilities

• Serve as the Product Owner for internal enterprise SaaS platforms like Salesforce, ProcessUnity, and other related tools, managing the product lifecycle end-to-end
• Develop and maintain a product roadmap, ensuring alignment with organizational goals and business needs
• Collaborate with internal stakeholders to gather requirements, define user stories, and prioritize backlogs based on business value and impact
• Partner with engineering and external implementation consultants to ensure the timely and high-quality delivery of features and improvements
• Drive user engagement and adoption by optimizing workflows, enhancing user experience, and delivering valuable updates to internal users
• Maintain a deep understanding of the internal enterprise ecosystem, identifying opportunities to integrate and optimize processes across platforms
• Facilitate strategic discussions, workshops, and demos to align teams and stakeholders around product priorities and deliverables
• Monitor product performance, gather user feedback, and utilize data to inform decision-making and continuous improvements
• Develop and track key performance indicators (KPIs) for SaaS application utilization, ROI and user satisfaction providing regular updates to senior management and stakeholders
• Manage implementation consultants/vendors relationships
• Perform ongoing market research to stay informed about emerging software solutions and technologies
• Lead successful execution of programs, ensuring ownership, collaboration, communication and accountability across cross-functional teams, demonstrating “leadership without authority”

Preferred Qualifications

Financial Management domain experience

Benefits

• Competitive benefits and paid time off
• Paid family and disability leave
• 401(k) plan, including employer match (100% vested)
• Educational and professional development financial assistance
• Employee referral bonus program
• Cell phone provided