Director of Property Operations

Summary

Join 52TEN, a private investment firm specializing in manufactured housing communities, as their Director of Property Operations. This remote leadership role focuses on overseeing the performance and growth of their portfolio, managing a team of Regional Property Managers, and refining operational systems. Over the next three years, you will play a key role in scaling the company from 20 to 75 team members and integrating 35+ new communities. Success will be measured by increasing property-level NOI, executing CapEx plans, developing operational talent, and building a foundation for high-performing operations. 52TEN offers a unique culture, true remote work perks, unlimited PTO, and a seat at the leadership table. The ideal candidate will have 15+ years of experience in manufactured housing operations, strong leadership skills, and financial acumen.

Requirements

• 15+ years of strategic and tactical leadership experience in manufactured housing operations, with a strong track record of driving performance, scaling teams, and leading through growth and change
• Strong leadership and coaching experience with direct responsibility for managers and remote teams
• Solid financial acumen with responsibility for property-level and regional budgets, forecasting, and CapEx
• Track record of building scalable systems, improving team performance, and implementing new technology
• Excellent communication, judgment, and follow-through
• Self-driven, resourceful, and comfortable working in a growing, entrepreneurial business
• Ability to travel 25–30% to properties in multiple states

Responsibilities

• Portfolio Operations Oversight: Lead national community operations with oversight of performance, site execution, and consistent adherence to company standards
• Financial Management & Forecasting: Manage all financial aspects of operations including budgeting, forecasting, variance reporting, and alignment with long-term strategy
• Acquisition Due Diligence & Integration: Support the acquisitions process by evaluating new properties, planning integrations, and leading post-close operational transitions
• Systems & Processes Leadership: Develop and standardize SOPs, implement scalable tools, and drive operational consistency with flexibility for regional nuances
• Resident Experience & Community Outcomes: Enhance the resident experience by setting standards for service, responsiveness, communication, and community presentation
• Operational Excellence: Drive consistent property-level performance across the portfolio by maintaining high occupancy, low delinquency, strong physical standards, and proactive problem-solving
• Scalable Growth: Lead the seamless integration of 35+ new communities while building the systems, people, and processes necessary to scale from 20 to 75+ team members over the next 3 years
• Team Leadership & Culture: Build and maintain a high-performing, accountable operations team through intentional hiring, coaching, and values-driven leadership
• Financial Performance & Reporting: Deliver NOI growth by owning budget development, partnering on forecasts, managing spend, and producing reliable financial reporting
• Compliance & Risk: Ensure operational compliance and minimize legal exposure through consistent standards, proactive training, and systems enforcement

Preferred Qualifications

• Deep understanding of Rent Manager or similar property management software
• A passion for growing people and improving operations through culture, clarity, and systems
• Values alignment with 52TEN and long-term interest in helping build the company from the inside out

Benefits

• Competitive Compensation : Strong base salary, annual raises, and performance-based bonuses
• Tools & Support : Leading software, a capable team, and access to decision-makers
• Flexibility : Remote role with flexibility, unlimited PTO, and understanding of personal priorities
• Long-Term Opportunity : A growing company with room to evolve and promote from within