Director, Platform Technology and Strategy

Summary

Join World Investment Advisors as their Fintech Platform Manager, overseeing and enhancing digital technologies and strategic partnerships. You will be the primary contact for technology platform partnerships, responsible for the firm's long-term technology roadmap, and managing key vendor relationships. This role requires deep wealth management experience, expertise in data management, and the ability to create a comprehensive advisor workstation. You will collaborate with senior leadership, ensuring compliance and driving continuous improvement initiatives. The position offers a competitive salary and a comprehensive benefits package.

Requirements

• Extensive experience with wealth management technology. The ideal candidate should have a minimum of 5 years of experience in developing and implementing technology solutions for the wealth management industry. This experience includes expertise in areas such as data management, client reporting, portfolio management, client billing, contact management, client onboarding, and back-office tools
• In depth knowledge of industry trends and best practices, as well as the ability to anticipate and adapt to future developments in a constantly evolving environment
• Demonstrated technical experience with custodian partners, including Pershing, Schwab and Fidelity, client onboarding systems, client reporting systems (i.e., Envestnet and Tamarac), CRMs, and portfolio management software (i.e., Vestmark)
• Ability to provide a high level of customer service to advisors and key stakeholders
• Bachelor’s degree and five (5) years of financial services industry service experience; or
• An equivalent combination of experience, education, and/or training as approved by the hiring manager
• Securities licenses (i.e., Series 6, 7, 65, etc.) not required
• Has ability to contribute to the enhancement and implementation of firm operational processes and procedures
• Ability to work independently in a fast-paced environment
• Possesses a passion to help team members and advisor clients; provide a high level of customer service
• Strong process and planning orientation
• Designs efficient systems, seeks productivity
• Ability to enthusiastically support the and promote firm leadership goals
• Must maintain client confidentiality; demonstrate integrity and code of ethics
• Accountable, adaptable, and flexible
• Attention to detail & ability to multi-task
• Strong verbal and written communication skills
• High level of team orientation; strong interpersonal communication skills

Responsibilities

• Develop and implement a unified technology and data management strategy for our advisors and end clients
• Bring industry experience to make informed strategy decisions on table stakes technologies from contact management, client onboarding and servicing to financial planning, portfolio management and aggregated reporting
• Manage significant technology vendor relationships and foster a culture of excellence and teamwork with vendors, ensuring the delivery of high-quality solutions and services
• Develop and maintain platform technology Standard Operating Procedures, training material; create and deliver training to back-office employees and advisors as needed
• Continually assess systems for future growth and replacement to support business needs. Create business cases for furthering these efforts
• Capture feedback from advisors, stakeholders, and key partners, translating into insights and recommendations for improving the technology ecosystem. Work closely with senior leadership to define and communicate the vision and roadmap for the technology platform
• Ensure compliance with regulatory requirements and information security standards
• Foster a culture of continuous improvement and drive initiatives to streamline processes, enhance efficiency, and reduce costs
• Provide status updates and progress updates to the World Investment Advisor’s executive team
• Other duties and responsibilities as assigned while contributing proactively to the success of the team and adapting to evolving operational demands

Preferred Qualifications

• Tamarac Portfolio Management System
• CRM: Salesforce and Redtail
• Forms Logic Digital Client Onboarding
• Vestmark
• FMG Suite
• Schwab Advisor Center
• Fidelity WealthScape
• Pershing NetX360
• Raymond James Client Center
• DST Vision

Benefits

• 401(k) with Employer Match
• Health Insurance (with HSA option)
• Dental Insurance
• Vision Insurance
• Life Insurance
• Generous Paid Time Off Policy
• Paid Mental Health Days
• Flexible Spending Account (FSA)
• Healthy Work/Life Balance
• Maternity/Paternity Leave Policy
• Remote Work Opportunity