Director, Project Management

Summary

Join our team as the Director, Project Management and lead the seamless integration of newly onboarded clients. The ideal candidate possesses a strong operational and technical background with excellent project management skills.

Requirements

• 10+ years of experience in pharmacy and/or pharmaceutical project management
• 7+ years’ experience within mail order pharmacy operations and/or manufacturer pharmacy support programs
• Bachelor’s degree required
• Experience working in Agile/Scrum environments, PMP/SCRUM Certification required
• Deep and broad knowledge of manufacturer pharmacy support programs
• Broad knowledge of technology
• Demonstrated ability to influence decision making at a leadership level
• Excellent project management skills with proficiency in tools like JIRA and MS Project
• Ability to effectively handle multiple projects simultaneously in a deadline-driven environment
• Excellent verbal, written communication and interpersonal skills
• Ability to work independently and as part of a team and take on new tasks with high level of difficulty
• Ability to interact effectively with internal and external clients and stakeholders

Responsibilities

• Lead and oversee client onboarding: Serve as a launch expert, ensuring successful execution of client onboarding
• Develop project plans, provide governance and establishing effective tools for project management success
• Provide technical guidance, understanding requirements and constraints and engaging key stakeholders as needed
• Monitors and analyzes launch project launch progress, ensuring alignment with timelines and objectives
• Drives continuous improvement through post-launch reviews
• Align project with documented BRDs and SOWs
• Translate customer scope for implementation to drive deliverables and coordinate implementation milestones
• Lead client meetings during launch phase, providing tracking and follow-ups to drive accountability across organizations for completion of tasks
• Engage with stakeholders to gather insights, ensure alignment with strategic objectives, and advocate for project needs
• Review and validate the end-to-end workflow and verify that all functions (production, customer experience, technology, regulatory) are ready to support workflow upon implementation
• Collaborate with Commercial, Customer Experience, Finance, Operations and Technology teams to facilitate effective onboarding
• Works collaboratively with external client project team to ensure a digitized workflow
• Work collaboratively with 3rd party partners supporting the program when applicable
• Identity, manage and mitigate risk associated with client onboarding process

Benefits

This position is remote