Director, RCM AR Processing

Summary

Join Help at Home as the Director, RCM AR Processing, leading strategic and operational initiatives within Revenue Cycle Management (RCM). You will drive change across functional areas, leveraging expertise in project management, change management, and business intelligence. As an RCM expert, you'll lead complex projects with significant organizational impact. This leadership role requires empathy, a love of learning, and a team-first mindset. You will establish operational objectives, develop strategic direction, and build partnerships across departments. The position demands advanced organizational and project management skills, expert communication, and exceptional interpersonal abilities.

Requirements

• Possess highly advanced organizational and project management skills
• Have expert written and verbal communication skills with the ability to convey complex information in a clear, concise manner. Ability to produce and deliver presentations to diverse audiences and senior leaders
• Serve as an expert technical leader providing high level advice, counsel, and analysis on business intelligence issues
• Possess strong skills to drive results through complex partnerships and competing priorities
• Have the ability to establish positive relationships across the enterprise with invested partners to drive effective and sustainable results
• Demonstrate an outstanding ability to evaluate complex issues quickly and to identify multiple options for resolution
• Possess excellent prioritization skills within RCM set as well as understand how to drive influence enterprise wide
• Have a proven ability to focus on multiple priorities, strategies, and vision simultaneously
• Possess exceptional interpersonal skills to lead effectively, motivate, and influence people at all levels
• Have excellent analytical ability and skill to establish, track, and report on appropriate metrics
• Possess sound strategic thinking and relationship skills in guiding the organization toward workable strategies and solutions
• Have a Bachelor’s degree and/or related experience. Degree in Business or Health Administration preferred
• Have eight (8) – ten (10) years of RCM experience; previous leadership experience required
• Possess expert knowledge of business intelligence functions, advanced analytics, industry standards and best practices
• Have expert knowledge and skills in internal databases, BI applications, tools, and systems

Responsibilities

• Establish operational objectives, work plans, timelines, and success metrics
• Serve as key strategist with the VP-RCM in initiating and developing new strategic direction, support on-going initiatives related to RCM for both long- and short-range plans and innovative initiatives
• Provide RCM leadership in establishing and driving partnerships with partner departments.  IE: Finance, Compliance, PMO, HR, IT, etc
• Oversee the RCM business transformation of initiatives or processes to ensure consistency across RCM with streamlined, repeatable processes and policies
• Partner with Business Transformation on global enterprise-wide initiatives with RCM involvement
• Drive collaboration within the global enterprise with partner departments
• Regularly work on highly complex issues or problems that require analysis of unique issues/problems without precedent and/or structure
• Exercise a high level of judgment in selecting methods, techniques, and evaluation criteria for obtaining results
• Lead highly complex projects requiring facilitation & collaboration across organizational functions
• Develop strategies for change management to remove barriers to goal achievement
• Document, support, update and obtain RCM wide acceptance of policies and procedures

Preferred Qualifications

• Have relevant experience in Revenue Cycle Management
• Have Project Leadership and Change Leadership experience in a complex/matrix setting

Benefits

• Weekly pay with salary ranges from $140,000- $,160,000 annually
• Direct deposit
• Healthcare, dental, and vision insurance
• Paid time off and parental leave
• 401k
• Ongoing, in-depth training opportunities
• Meaningful work with clients who need your help
• Career growth and experience with an industry leader with 50+years of history in a high-demand field