Director, Systems Engineering Management

Summary

Join ServiceNow as a leader in cybersecurity automation, mentoring team members, and championing advanced tools. You will manage quarterly and annual planning, team objectives, and performance reviews. Provide technical guidance for systems optimization and participate in architectural reviews. Assess cyber hygiene risks and collaborate with peer teams on global engineering efforts. Represent the global Systems Engineering team to internal and external stakeholders. This role requires extensive experience in systems development, Linux architecture, and cloud technologies, along with relevant certifications.

Requirements

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry
• 15+ years’ experience leading systems/software/hardware development and engineering, release management and DevOps across a global 24x7 production environment
• Deep background in Linux systems architecture and engineering on a global scale
• Fluency with the components of infrastructure including hardware platforms, OS, virtualization, Azure public cloud, and web applications and databases
• Experience with configuration management platforms at scale
• Ability to define problems, collect data, establish facts, and draw valid conclusions
• Work cross-functionally to build consensus and drive complex projects and issues to completion
• Certified Information Systems Security Professional (CISSP)
• Certified Information Security Manager (CISM), Certified Cloud Security Professional (CCSP) or equivalent

Responsibilities

• Lead initiatives to integrate cybersecurity automation into system designs, ensuring streamlined and proactive threat detection and response mechanisms
• Develop leadership strategies to mentor and empower team members in adopting best practices for cybersecurity, fostering innovation and accountability
• Champion the adoption of advanced cybersecurity tools and frameworks, aligning organizational goals with cutting-edge technology to maintain robust systems integrity
• Manage the quarterly and annual planning, team objectives, individual goals, deliverables, hiring, development plans, and performance reviews
• Provide technical guidance for systems optimization opportunities and participate in architectural reviews
• Assess cyber hygiene risks, vulnerabilities, and mitigations to ensure these systems are highly available, operationally sound, perform at scale, and exceed customer expectations
• Collaborate with peer teams on complex, global engineering efforts to ensure architecture agreement, resource coordination, and implementation timelines
• Represent the global Systems Engineering team to both internal and external stakeholders