Director, Trust & Safety And Privacy Program Management

Summary

Join Mozilla Corporation, a non-profit-backed technology company, as a Director of Trust & Safety (T&S). Lead a small, remote team focused on ensuring platform integrity and compliance. You will manage cross-functional privacy programs, collaborating with various teams (legal, data, product, engineering, policy). This role demands technical expertise, strategic leadership, and a deep understanding of T&S and privacy challenges. You will work closely with partners to create a safe and secure environment while fostering a privacy-first culture. The position requires 10+ years of experience in T&S/Integrity operations or privacy and strong leadership skills.

Requirements

• 10+ years of experience in Trust & Safety/Integrity operations or privacy, or complex strategic operations that require excellent judgment
• Experience leading cross-functional teams, influencing and collaborate across diverse partner groups
• Strong understanding of regulatory requirements (e.g., GDPR, CCPA) and tech industry best practices related to privacy (globally)
• Strong communication skills, with the ability to present to both technical and non-technical audiences

Responsibilities

• Direct the company’s T&S efforts including providing guidance to a small, specialized T&S team
• Oversee the implementation and enforcement of policies that ensure the security and trustworthiness of our platform. Upcoming focus areas include Ads as well as AI
• Lead the cross-functional privacy programs team, working closely with partners from privacy, legal, engineering, and product teams
• Oversee the T&S aspects of advertising technologies, ensuring they comply with relevant regulations and internal standards for trust, safety, and user privacy
• Develop strategies to mitigate risks associated with Ads products
• Collaborate effectively with partners across engineering, legal, product, policy, and other teams to foster alignment in T&S and privacy programs
• Provide thought leadership on issues related to privacy, T&S overall, influencing internal teams and external partners to adopt best practices
• Be a self-starter who can drive key programs & initiatives, while ensuring a strong focus on end to end operations

Preferred Qualifications

Expertise preferred in Ads, AI and/or Privacy Programs as key domains

Benefits

• Generous performance-based bonus plans to all eligible employees - we share in our success as one team
• Rich medical, dental, and vision coverage
• Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute)
• Quarterly all-company wellness days where everyone takes a pause together
• Country specific holidays plus a day off for your birthday
• One-time home office stipend
• Annual professional development budget
• Quarterly well-being stipend
• Considerable paid parental leave
• Employee referral bonus program
• Other benefits (life/AD&D, disability, EAP, etc. varies by country)