Document Quality Review Specialist

Summary

Join A-LIGN as a Document Quality Review (Reporting) Specialist and provide high-level operational support by assembling, formatting, and reviewing time-sensitive, technical reports. You will utilize expert-level Microsoft Word skills to ensure reports meet industry standards and internal policies. Close collaboration with the Quality Review Specialist team and managing auditors is crucial for accuracy and completeness. This role involves managing report creation, proofreading, editing, and uploading documents to OneDrive. Time management and meeting tight deadlines are essential. The position reports to the Manager of Reporting and QA.

Requirements

• Ability to meet deadlines with a high degree of motivation
• Thrives in a fast-paced environment
• Excellent communication skills
• Ability to work individually as well as collaboratively
• A high degree of motivation
• Able to have the flexibility to work with many different teams on a day-to-day basis

Responsibilities

• Follow established guidelines and procedures to ensure a high quality of work
• Work with managing auditors to obtain and document necessary information
• Upload all documents to the proper client folder on OneDrive
• Respond to email inquiries within 24 hours
• Utilize good time management - meeting tight deadlines are crucial (24-48 hour turn around on reports)
• Execute requests from managing auditors in a timely manner
• Create draft reports and/or proofread and edit final reports
• Deliver completed draft and final reports to the Quality Assurance Team for review
• Format tables and documents
• Enter all draft report and final report requests into the reporting database
• Create any new procedures and edit and update existing procedures
• Create new templates and update existing templates as needed
• Train new hires in all practices and procedures

Preferred Qualifications

Bachelor's degree in business, English, or journalism

Benefits

• 24 days Annual PTO
• Additional Health Insurance, Vision, Dental
• Multisport card
• Paid Office Closure December 24 - January 1
• Paid Holidays Schedule
• Annual Bonus Program
• Technology Allowance
• Certification Reimbursement
• Flu Shot Reimbursement
• Employee Assistance Program