Dutch Customer Service Associate

Summary

Join our e-shop in Greece and work remotely as Dutch Customer Service Associate, handling customer requests, providing solutions, and maintaining high customer satisfaction.

Requirements

• Native /near-native level in Dutch
• B2-level English skills
• Strong phone contact handling and active listening skills
• Ability to multitask, prioritize and manage time effectively
• Exceptional problem-solving and ability to respond to different types of characters
• Adaptive skills and team spirit
• European citizenship or work permit for Greece

Responsibilities

• Be the primary point of contact for customer requests
• Listen to what drives our customers and provide solutions either by phone calls, emails, or chats
• Handle inquiries about product orders, payments and deliveries, as well as customer complaints
• Maintain high customer satisfaction
• Take the extra mile to engage customers

Benefits

• Monthly salary 1300€ gross
• 150€ Monthly Performance Bonus
• 14 salaries per year
• Complete relocation support (flight ticket to Greece, 4-week accommodation, pick-up & drop, assistance finding an apartment, real estate fee covered by us)
• Full-time job (5 working days per week, 8-hour shifts)
• The best commissions in the market
• The possibility to learn with the best team
• Excellent career opportunity in a multinational industry leader