Dynamics CRM Developer

Summary

Join Planet Technologies, a leading Microsoft services provider, as a CRM Dynamics Developer and contribute to impactful public sector projects. You will monitor and maintain Dynamics CRM and SharePoint applications, ensuring optimal performance and resolving issues. This role involves designing, testing, and implementing CRM solutions, collaborating with various teams, and managing data and backups. You will also participate in migration and release management, troubleshoot production issues, and lead code reviews. The position requires proficiency in Dynamics 365, Power Platform, Azure, and software development, along with strong problem-solving and communication skills. Planet Technologies offers competitive salaries and a comprehensive benefits package.

Requirements

• Proficiency in configuring and customizing Dynamics 365 Customer Service Module and developing advanced business process flows within Dynamics 365
• Skills in using Power Automate, Power Apps, and Power BI
• Experience with Microsoft Azure for data security, compliance, AI, and scalability
• Knowledge of setting up a multi-developer DevOps environment
• Skills in designing data import processes
• Proficiency in software development, including languages like JavaScript
• Skills in data analytics, artificial intelligence, and machine learning
• Experience in project management, strategic planning, and business development
• Ability to manage stakeholder interactions and facilitate successful project implementation
• Strong problem-solving skills and attention to detail; excellent communication and interpersonal skills and proven ability to work collaboratively in a team environment
• Strong organizational and time management skills

Responsibilities

• Design, test, and implement CRM solutions based on requirements provided from stakeholders
• Proactively monitor the environment to ensure key resources and services are functioning within acceptable performance thresholds
• Proactively monitor capacity in the CRM Environment, and take action as required to avoid degradation or outage
• Provide service to deploy developed solutions to Production, Test and user acceptance testing (UAT) CRM environments
• Maintain and support legacy data synchronization processes between CRM and legacy non-CRM systems
• Manage backups and restores of CRM data and technical support for infrastructure issues
• Audit the CRM application environment to provide data from logs and reports as required by CISO and audit teams
• Establish and maintain a standard software baseline for CRM to ensure clean audit findings
• Participate in migration and release management processes. Be able to perform other Dynamics CRM system admin duties as needed
• Create technical designs, mock-ups, prototypes and recommend architecture to support new implementations and/or enhancements
• Troubleshoot and resolve production issues (software bugs, data issues, and system configuration issues)
• Lead and participate in design and code reviews

Benefits

• Salaries for Developers at Planet Technologies range from $105,000 and $200,000
• Details about our benefits can be found here Planet Technologies Benefits Guide 2024-2025