eCommerce Site Manager

Summary

Join Jiffy, a tech-driven company revolutionizing the apparel industry, as their eCommerce Site Manager. You will own the website's content, layout, performance, and product presentation, ensuring a seamless online experience. Collaborate with designers, developers, and marketers to optimize the site for conversions and user experience. Responsibilities include merchandising, content management, performance optimization, site health maintenance, inventory management, marketing, and customer experience improvements. The ideal candidate has 3-5 years of experience in website merchandising or eCommerce, strong analytical skills, and proficiency in relevant tools. This fully remote position offers competitive pay, employer-paid benefits, wellness and professional development stipends, and apparel perks.

Requirements

• 3–5 years of experience in website merchandising, ecommerce, or digital content management
• Strong understanding of online shopping behaviors, UX/UI principles, and conversion optimization
• Proficiency in Google Analytics, Shopify, and website performance tools
• Familiarity with A/B testing platforms and SEO best practices
• Ability to work cross-functionally with product, marketing, creative, and tech teams
• Self-starter with a strong attention to detail and problem-solving mindset
• Excellent communication and time management skills

Responsibilities

• Maintain and update product listings, pricing, descriptions, and images for accuracy and appeal
• Optimize categorization, navigation, and search filters to drive discoverability and conversions
• Lead seasonal merchandising campaigns, new product launches, and promotions
• Work with creative, product, and dev teams to improve on-site layout and visuals
• Identify and implement SEO opportunities across product pages and landing pages
• Track and report on key site metrics: traffic, conversions, bounce rates, and user behavior
• Use tools like Google Analytics, Shopify Analytics, and MixPanel to monitor performance
• Run A/B tests on layouts, CTAs, and product placements to drive sales
• Optimize cart, checkout, and payment flows to reduce abandonment
• Work cross-functionally to identify and resolve performance gaps
• Monitor Core Web Vitals (LCP, FID, CLS) and overall site health
• Use tools like Lighthouse, Google PageSpeed Insights, and Search Console to ensure fast, stable user experiences
• Troubleshoot slow-loading pages, broken links, and mobile usability issues with dev teams
• Stay ahead of performance trends and apply best practices for uptime and reliability
• Partner with operations to ensure real-time inventory accuracy and product readiness
• Implement strategies like bundles, upsells, and cross-sells to boost revenue
• Monitor product performance and adjust merchandising accordingly
• Own on-site content including banners, category pages, and homepage features
• Collaborate with the digital marketing team to align on campaigns across channels
• Leverage data to improve content layout, customer journeys, and conversion funnels
• Ensure a seamless UX across all devices—mobile, desktop, and everything in between
• Work with Customer Service to resolve website issues and analyze feedback
• Use insights to drive improvements to the user interface and experience

Preferred Qualifications

Experience in fast-paced ecommerce or retail environments

Benefits

• Fully remote!
• Room to grow within a fast-moving, collaborative team
• Competitive pay and employer-paid benefits
• Annual stipends for wellness and professional development
• Tons of apparel perks (because who doesn’t love comfy gear?)
• A mission-driven company that supports creators, makers, and entrepreneurs