Accounts Payable Supervisor

Summary

Join Stitch Fix as an Accounts Payable Supervisor and lead critical facets of our end-to-end AP lifecycle, including Inventory, Non-Inventory, T&E, and Vendor Management. You will ensure timely, accurate, and compliant payables operations while supporting broader strategic finance goals. Supervise and develop a team of AP Processors, Coordinators, and Analysts, overseeing daily operations and driving a culture of excellence. This hands-on leadership role requires strong communication, people management, analytical, and systems expertise. You will guide your team, resolve escalated issues, and identify automation opportunities. A successful candidate will bring a proactive mindset and deep knowledge of AP workflows and ERP/EDI systems.

Requirements

• You bring 5+ years of full-cycle Accounts Payable experience, including expertise in Inventory, Non-Inventory/T&E AP, 3-way match concepts, and exception handling
• You have at least 4 years of experience in a supervisory role, with a track record of leading, developing, and motivating high-performing teams
• You’re comfortable managing high-volume vendor activity, with a strong understanding of procure-to-pay workflows and systems
• You have a solid grasp of technical accounting principles and GAAP standards, and you apply them with accuracy and care
• You’re proactive and organized, with the ability to prioritize and manage multiple deliverables in a fast-paced, dynamic environment
• You’re a strategic problem solver, bringing forward solutions and improvements that enhance both team and process performance
• You communicate clearly and effectively, building trust and collaboration with internal and external stakeholders alike
• You’re proficient in Excel and have experience working in Oracle Cloud ERP or a similar enterprise system
• You understand EDI workflows and how they integrate with AP and T&E processes
• You have a strong working knowledge of SOX compliance and how it applies to AP operations
• You have a Bachelor’s degree in Accounting, Finance, or a related business field

Responsibilities

• Supervise, coach, and begin to mentor a high-performing AP team—providing training, support, and regular feedback while recognizing and celebrating individual contributions to foster growth, engagement, and team success
• Serve as the go-to resource for process guidance and escalated issues, ensuring consistent execution and efficient workflows across the team
• Partner with technical teams to identify and resolve system-related issues including supplier and banking setups, EDI integrations, and ERP functionality
• Ensure all processes—such as supplier registration, invoice approval, and payment workflows—adhere to SOX compliance and internal control requirements
• Collaborate closely with cross-functional partners (VOPs, Procurement, SOX, Accounting, Merch etc) to resolve discrepancies and manage approvals for transactions outside standard thresholds
• Maintain and improve AP policies and procedures, contributing to a scalable, efficient, and compliant operational environment
• Create, document, and maintain e2e AP policies and procedures, recommending process enhancements that support business continuity and operational efficiency
• Participate in and lead UAT efforts for AP-related system changes or upgrades, validating functionality and identifying improvement opportunities
• Review AP aging and outstanding balances in coordination with disbursement schedules, helping to optimize cash flow planning and prioritization
• Generate actionable reports and provide analytical insights to support data-driven decision-making and continuous process improvement
• Generate reports and deliver analytical insights that drive process improvements and informed decision-making
• Partner with the AP Manager or Director on strategic planning, hiring support, performance management, and the execution of broader finance initiatives

Preferred Qualifications

• Experience in Retail or eCommerce is a plus
• You are tech-forward, data-driven, and passionate about efficiency and continuous improvement
• Most of all, you are bright, kind, and motivated by challenge—ready to grow as a people leader and strategic contributor

Benefits

• We offer comprehensive compensation packages and inclusive health and wellness benefits
• This role will receive a competitive salary, benefits, and equity
• This position is eligible for new hire and ongoing grants of restricted stock units depending on employee and company performance
• In addition, the position is eligible for medical, dental, vision, and other benefits