Education And Enablement Nurse

Summary

Join Thyme Care as an Education and Enablement Nurse and play a crucial role in upholding high-quality standards by providing training to oncology nurses. You will develop and deliver comprehensive training programs, conduct orientations, provide hands-on training and shadowing, and offer ongoing support to enhance the clinical team's skills. This role also involves serving as a resource for clinical expertise, collaborating with cross-functional teams, and supporting quality assurance initiatives. The ideal candidate possesses a BSN, current RN license, and significant clinical nursing experience, including training or quality auditing. Thyme Care offers a competitive salary, equity, benefits, and flexibility with remote work options.

Requirements

• Bachelor of Science in Nursing (BSN) required
• Current active RN license, unrestricted, and in good standing
• Minimum of 3-5 years of clinical nursing experience, with at least 2 years in a training or quality auditing role, or equivalent experience
• Minimum of 3-5 years of experience in Oncology as a Nurse Navigator, Case Manager, Disease Management
• Strong communication, coaching, mentoring, and interpersonal skills
• Ability to work independently and as part of a multidisciplinary team
• Proficiency in using healthcare information systems and educational technology

Responsibilities

• Develop and Deliver comprehensive training programs by role type, for clinical nurse team and new hires, ensuring compliance with regulatory requirements and guidelines
• Conduct orientation sessions to familiarize new hires with organizational policies, procedures, and systems
• Provide hands-on training and shadowing opportunities to ensure new hires gain practical experience. To facilitate shadowing for new hires, direct member care may be required
• Provide ongoing advance training and support to the clinical nurse team to enhance their care management skills and knowledge
• Evaluate new hire training effectiveness, and provide PIP support, through audits of telephonic nurse interactions with members, in addition to supporting documentation, to ensure accuracy, compliance, and value-added interactions that drive positive health outcomes
• Create individualized training plans, coaching sessions, and feedback for new hires and nursing team members, based on identified training gaps and audit findings
• Conduct check-in sessions with Team Leads/Managers to evaluate training effectiveness, gaps. and areas for improvement
• Support the creation and maintenance of clinical training materials, job aids, and other educational resources
• Conduct/Support new hire ramp-up auditing and feedback sessions as required
• Partner with QTE team and Nurse Team Leads to develop and deliver clinical onboarding and general training
• Developed and provided post training evaluations to Team Leads/Managers
• Audit nurse-member interactions (via telephone recordings, text, email, etc.) against our quality standards to ensure they are consistently met, and support remediation plans as appropriate
• Continually raise the bar in clinical quality and improve the standard of care through coaching and objective, effective feedback delivery
• Identify and surface quality trends and training gaps, to enhance training and coaching delivery, in addition to reference materials of the Care Delivery team
• Contribute to quality improvement initiatives and regulatory, quality, and experimental audits, as needed
• Constantly be on the lookout to improve the effectiveness and quality of our work with our members

Preferred Qualifications

• Master’s degree in nursing or related field preferred
• Certification in Oncology Nursing (OCN) preferred

Benefits

• Full-time position Day Shift with potential for occasional PM shifts to meet training and auditing needs
• This role offers flexibility, with options for remote work or a hybrid arrangement based in our Nashville office
• Our salary ranges are based on paying competitively for our size and industry, and are one part of the total compensation package that also includes equity, benefits, and other opportunities at Thyme Care
• In accordance with New York City law, the base salary for this role, if filled within New York City, is $45.67/hour