Endpoint Management Engineer

Summary

Join StockX as an Endpoint Management Engineer and play a vital role in managing our global End-User Compute (EUC) infrastructure. You will manage and monitor MDM and EMM tools, develop and deploy configuration profiles and applications for various devices, serve as an escalation point for issues, document and train stakeholders, conduct regular reviews of the EUC estate, and participate in on-call rotations. This position requires at least three years of experience managing EUC in a large, multinational organization, along with extensive hands-on experience with Omnissa Workspace ONE and Microsoft InTune. Expert-level knowledge of various client platforms and familiarity with zero-touch deployment tools are also necessary. The ideal candidate will possess scripting and development abilities, knowledge of Microsoft Entra ID, and experience with Agile and ITIL processes. StockX offers a competitive salary between $100,000 and $120,000, plus benefits and bonus opportunities.

Requirements

• At least three years of experience managing EUC in a large, multinational organization, supporting both on-premise and remote workforces
• Extensive hands-on experience administering Omnissa Workspace ONE and Microsoft InTune, including Workspace ONE UEM and Workspace ONE Access
• Expert-level knowledge of macOS, Windows, and Android client platforms
• Familiarity with zero-touch deployment tools including Apple Business Manager, APNS, VPP, and Microsoft AutoPilot
• Ability to script and develop using PowerShell or Python for Automation
• Working knowledge of Microsoft Entra ID, including Conditional Access Policy and Device Compliance configuration
• Experience with Agile and ITIL processes, and related tools such as ServiceNow

Responsibilities

• Manage the day-to-day configuration and monitoring of the mobile-device management (MDM) and endpoint management (EMM) tools, including Microsoft InTune and Omnissa Workspace ONE
• Develop, test, and deploy configuration profiles, compliance policies, and applications for a large, geographically-distributed, heterogeneous fleet of BYOD and corporate-owned devices including Mac, iOS, Windows, and Android clients
• Serve as an escalation point for related issues from Service Desk and other internal teams
• Document and train IT and non-technical stakeholders on EUC-related processes
• Conduct regular reviews of the company’s EUC estate to ensure compliance with established policies, standards, and configuration guidelines, proactively developing remediation and enhancement plans and making recommendations to leadership
• Participate in after-hours on-call rotations as needed

Preferred Qualifications

• Experience managing line-of-business devices including Android-based Zebra mobile computers and Zebra printers
• You have experience supporting an IT infrastructure that is strictly cloud-based
• Experience with implementing CIS Benchmarks or other security frameworks
• ITIL V3 or V4 Foundation Certified and/or related Microsoft or Omnissa/VMware Certifications

Benefits

• Medical, dental
• Equity
• Discretionary bonuses