Engineering Manager

Summary

Join Octave as an Engineering Manager and lead our Revenue Cycle Management and Provider Experience teams, supporting provider tools, billing automation, and claim processing. You will build and manage a high-performing team, focusing on iterative projects and user experience improvements. As a proficient engineer with API and integration experience, you'll contribute to architecture and systems design. We're a small, growing remote team using Python, PostgreSQL, gRPC, React, TypeScript, and GraphQL. The ideal candidate is a proactive, growth-minded, and people-focused leader who thrives by helping their team thrive. This role offers a competitive salary, equity, bonuses, and comprehensive benefits.

Requirements

• Demonstrated success leading a team of engineers at a startup
• Proficient engineer with experience working with APIs and third party integrations
• Affinity for leading and participating in architecture and systems design discussions
• Must be eligible to work in the United States without sponsorship now or in the future
• Prolonged periods sitting at a desk and working on a computer
• Must be able to frequently communicate with others through virtual meeting applications such as Zoom and Google Meet
• Must be able to observe and communicate information on company provided laptop
• Move up to 10 pounds on occasion

Responsibilities

• Ensure a safe, secure, and compliant work environment
• Accomplish staff results by communicating job expectations; planning, monitoring, and appraising job results
• Build and manage a high-performing team, including hiring, training, and development
• Provide leadership to the team, including setting goals, providing guidance, and ensuring the team's overall success
• Set performance expectations and goals for team members. Conduct regular performance evaluations, provide feedback, and address performance issues
• Identify skill gaps within the team and develop strategies for filling those gaps. Support employee development through training, mentoring, and coaching. Identify high-potential employees and create succession plans
• Help set your team up to thrive at Octave. Regularly meet with your team via one-on-ones. Understand what is/isn’t working and help them problem solve therein. Support areas of growth and career development
• Collaborate with product, design, technical leadership, and other cross-functional stakeholders to define our product strategy and architectural vision
• Help ensure smooth and incremental delivery of high-quality user experiences, and operational automation in a predictable manner
• Make informed decisions based on data. We like to operate scientifically, make hypotheses and measure the results
• Help refine and drive our hiring efforts

Preferred Qualifications

• 1+ years of experience managing a team (or teams) of software engineers at a startup. This includes helping with career development, decision making and leadership
• 5+ years of experience as a software engineer working on web based technologies. Preferably in one or more of our technologies (Python, Django, TypeScript, React)
• Growth experience, experience in healthcare, experience working in other regulated fields (education, security)
• Experience building products from the ground up as well as improving existing products; willingness to roll up your sleeves to achieve outcomes
• Empathy & perspective for end-users and stakeholders with strong verbal and written communication, especially when engaging with non-technical stakeholders (e.g., operations, finance)
• Curious and teachable; a growth mindset towards building new skills and taking on new responsibilities as our business needs mature and change
• Willingness to be a servant leader

Benefits

• Company sponsored life insurance, disability and AD&D plans
• Voluntary benefits such as 401k retirement, medical, dental, vision, FSA, HSA, dependent care and commuter/parking options are also available
• Generous Paid Time Off as well as paid parental leave benefits
• Equity in the form of stock options
• Target bonus incentives based on performance