Engineering Manager, Developer Experience

Summary

Join FREENOW as an Engineering Manager of Developer Experience in Core-Technology in Hamburg, Berlin, or Barcelona! You will lead an SRE team, focusing on improving platform availability and scalability. Responsibilities include developing a strategic roadmap, implementing SRE best practices, managing on-call teams, and identifying areas for improvement. You will work closely with development teams, ensuring reliability is prioritized. Success requires strong software development knowledge, experience leading engineering teams, and excellent communication skills. FREENOW offers flexible work arrangements and various benefits.

Requirements

• Love learning new technologies and thrive in solving complex challenges
• Ability to work effectively across teams
• Strong understanding of software development principles, systems architecture, cloud infrastructure, and monitoring technologies
• Knowledge of fundamentals of network, databases, system administration, Version Control, CI/CD automation
• Proficiency in one or more programming languages (preferably Java/Kotlin, Go, Python)
• Proven experience in leading and mentoring engineering teams
• Strong analytical skills and the ability to troubleshoot complex systems, with excellent verbal and written communication skills

Responsibilities

• Develop and execute a strategic roadmap for the SRE team
• Ensure proper team focus on priorities, milestones, and deliverables
• Implement and drive SRE best practices and lead your team in daily agile devops practices
• Manage the on-call team and the incident process including the post-mortem aftermath
• Identify areas for improvement and propose solutions that align with business goals
• Identify and assess risks to production systems and work to mitigate them
• Optimize resource allocation and usage for operational and cost efficiency
• Lead, mentor, and develop a team of SRE to ensure the reliability, scalability, and performance of our production system
• Promote continuous learning and knowledge sharing
• Work closely with development, product, and other engineering teams to ensure reliability is prioritized in the development lifecycle
• Communicate effectively with stakeholders regarding reliability metrics and measures, post-mortems, and incident action items

Preferred Qualifications

• Experience in designing, analyzing, and troubleshooting large-scale distributed systems
• Experience in software engineering
• Knowledgeable with container-based technologies such as Docker, Kubernetes, or EKS
• Knowledgeable with modern web services architectures and cloud platforms such as AWS and GCP
• Knowledgeable with observability, monitoring, and alerting tech stack such as ELK, Prometheus, Grafana, OpsGenie, DataDog
• Exceptional analytical and troubleshooting skills in complex Unix/Linux systems environments and application implementations

Benefits

• Fully remote* or hybrid working models
• Free udemy e-learning access
• Sabbatical & time off
• Subsidised gym membership
• Birthday-off
• Partner product discounts
• Mobility budget for FREENOW App
• Employee assistance program