Engineering Manager, Developer Growth

Summary

Join ngrok Inc. as an Engineering Manager for the Developer Growth team, leading and mentoring a team of 5-7 software engineers. You will oversee both new product development and maintenance of existing services, employing a project-oriented team structure. Success in this role requires a systems-design approach to management, fostering a collaborative and innovative environment. You'll be responsible for driving team success, coaching engineers, and contributing to ngrok's growth. The position offers a competitive salary and benefits package, including equity, 401k matching, comprehensive healthcare, and unlimited PTO.

Requirements

• 5+ years of experience as a software engineer using Go or other compiled languages
• 4+ years experience as a technical lead or engineering manager
• Excellent verbal, written, and engineering communication skills
• Experience building (process, tech, etc.) from scratch: e.g. at a startup or on a new team
• All candidates must be US-based, and legally authorized to work in the United States

Responsibilities

• Grow, manage, and coach a team of 5-7 software engineers
• Operate within our Project Oriented team structure both designing new product offerings across the product line and maintaining existing services within your teams area of expertise
• Drive sustainable success for the team by planning effectively each quarter- balancing product work, technical investments, and experiments
• Earn trust and build customer empathy by working regularly in an area of the codebase and engaging with our operations
• Enhance the capabilities of the team through continuous coaching, hiring a diverse and efficient team, and fostering psychological safety
• Empower great, local, team decisions, providing current business and product context
• Work with leadership to create and implement process around performance and organizational infrastructure
• Represent ngrok publicly: on our blog, speaking at meetups, via open-source contributions
• Be an engineering leader who contributes to a healthy and growing organizational culture
• Review the 30/60/90 plan from your manager
• With your onboarding buddy, make your first commit and deploy
• Drive continuous learning and improvement with your team through execution, retrospection, and celebration
• Facilitate effective decision-making on the team by learning ngrok’s product, people, and how your team’s remit fits into the larger picture

Preferred Qualifications

External contributions to open source projects, conferences, or blogs

Benefits

• Compensation for this role depends on level, but we provide a competitive mix of salary and equity
• We provide a 401(k) with a 100% match up to 3% of your salary and a 50% match up to another 2%
• We provide healthcare, dental, and vision with premiums fully covered on the base plan for employees. Half of premiums are covered for dependents
• We offer unlimited PTO and a culture in which the overwhelming majority of employees take more than four weeks. Your manager is also on the hook for encouraging you to do the same