Engineering Program Manager

Summary

Join UJET as an Engineering Program Manager to lead strategic projects, mobilizing cross-functional teams. You will oversee project scope, schedule, and prioritization, partnering with engineers and product managers. Responsibilities include coordinating project planning and execution, facilitating communication, and influencing decision-making. You will participate in leadership discussions and work on foundational projects impacting UJET's success. The role involves improving services and processes, contributing to a positive and consistent work environment. The position offers a competitive salary and benefits package.

Requirements

• 4+ years experience: Working with leads from Engineering, QA and Product teams
• Participate in agile processes, e.g. pre-planning, planning, daily / weekly standups
• Communicating the status of projects and impediments to internal and external stakeholders
• Facilitate cross-team coordination, tracking and following up with external dependencies
• Help engineering and QA team deliver against schedule
• Help ensure new releases meet quality targets
• Project management - solid experience in delivering cross functional projects
• Track and drive all active projects
• Efficiently load and forecast the timing of new projects
• Collect team metrics, share with the team, suggest new metrics, and drive improvement using the metrics
• Support the team to improve their technical work by reviewing results and establish lessons learned as well as track the improvement
• Help production support teams in making sure the right tickets are brought into the sprint and pushed through to production when needed
• Help release management team coordinate environment setups & maintenance, code deployments, and production releases

Responsibilities

• Lead strategic projects by mobilizing key team members cross functionally within and outside of the engineering organization
• Oversee your project team’s scope, schedule and prioritization
• Partner with engineers and product managers to drive key initiatives in the engineering domain and deliver them on time, on budget, and with high quality
• Coordinate project planning, scoping and execution
• Facilitate communication up, down, and sideways, and influence decision making for the projects
• Participate in leadership discussions on prioritization and escalations on these projects
• Work on some of the most important and foundational projects in the company, and have the opportunity to make a huge impact on UJET’s success
• Make our services and our processes better and consistent!

Preferred Qualifications

• Working within an Agile/Scrum SDLC
• CCaaS or SaaS implementation experience
• Strong experience in agile practices using Scrum, Kanban, SAFe or LeSS
• Proficiency with Jira Agile, Confluence, GoogleDocs
• PMI and / or Scrum Master certification

Benefits

• Competitive compensation and benefits
• Work/life balance
• Stock options
• Engaging team events