Remote English Speaking Examiner

Summary

Join PeopleCert as a Remote Online Speaking Examiner to conduct and assess online candidates' speaking proficiency in English, working 24/7/365. As a key player in the education technology industry, we're looking for individuals with strong language skills, teaching experience, and IT literacy.

Responsibilities

• Conduct the online spoken interview in strict accordance with the scripted Interlocutor Framework and LanguageCert regulations
• Manage the interaction in the exam and facilitates the candidate’s performance ensuring a positive candidate experience
• Ensure standardization and consistency of interlocution
• Assess the candidate’s performance fairly and consistently and in accordance with LanguageCert’s stringent assessment criteria and processes
• Perform the required procedures to authenticate the candidate’s identity and safeguard exam integrity in accordance with PeopleCert’s standards, regulations and processes
• Implement basic troubleshooting protocols to ensure that the candidate's technical environment supports a smooth testing experience, as needed
• Attend LanguageCert’s trainings and standardization sessions as required
• Respond positively to guidance and advice and implements improvements where needed
• Observe the need for confidentiality of examination material and security at all times
• Provide feedback on assessment material, as required
• Ensure remote work arrangement (spatial and environmental) is such that fulfils the essential responsibilities of the Marking Interlocutor role and role functions, to be performed in strict accordance with LanguageCert’s stringent criteria and processes
• Follow the provisions of collective agreements and LanguageCert policies and shares in the responsibility, mutual accountability and commitment of making work from home arrangements successful, including access to the required work tools and adequate technology, and the ability to work effectively in a remote environment
• Ensure any issues encountered are immediately reported to supervisors through the designated communication channels to be promptly addressed in accordance with LanguageCert regulations
• Carry out any reasonably allocated duties and tasks, relevant to the role and the scope of activities by applying a flexible & adaptable customer centric approach to serve PeopleCert’s multinational presence and global operations across multiple time zones
• Offer the services set out above within the specified times and in accordance with LanguageCert’s procedures
• Ensure work and presence is consistently aligned with organization's values “Quality - Passion- Integrity - Innovation”