Enterprise Sales Engineer

Summary

Join Samsara's pre-sales team as a Field Sales Engineer and contribute to the growth of our footprint in North America's largest fleets and organizations. Working closely with sales leadership, you will prove Samsara's value as a technical and business partner. This remote position, based in the US Eastern Time Zone's Southeast region, requires frequent travel (50%). You will partner with sales executives on strategic deals, match customer needs with solutions, build relationships, and work across multiple technology levels. The role involves hardware deployment, SaaS dashboard setup, API management, mentoring other SEs, and championing Samsara's cultural principles. This is a high-impact role where you'll help improve safety, efficiency, and sustainability in various industries.

Requirements

• Education: Bachelors of Science degree from a 4 year accredited university
• Technical Sales Professional: Minimum 8+ years of customer-facing pre-sales experience. At least 3+ years in enterprise sales
• IT Expertise: Deep understanding of API’s, security, cloud software, cloud connected hardware, automation, networking, and control systems
• Hands-on Problem Solver: Proven ability to diagnose and repair electrical and mechanical systems in a maintenance/shop environment
• Solution Architect: You excel at selling complex solutions, and navigating intricate customer evaluations and deployments
• Customer Advocate: You analyze customer requirements, prioritize feature requests, and champion collaboration between customers and product teams
• Business Acumen: You can develop compelling financial models and business justifications to support your recommendations
• Project Catalyst: Experience leading complex projects and fostering a collaborative environment where stakeholders are empowered to achieve results

Responsibilities

• Be a core member of Samsara’s pre-sales team, penetrating and growing our footprint in North America’s largest fleets and organizations with physical operations at the most significant scale
• Working hand-in-glove with strategic sales and sales leadership, proving Samsara to be the right vendor, technically and also as a reliable long-term business partner
• Partner with sales executives to plan, prepare and execute on strategic deals in complex sales cycles
• Successfully match customer pain points and requirements to proposed solutions
• Establish customer relationships and trust throughout and beyond the sales cycle
• Work in multiple levels of the technology stack
• Deploy and install hardware and installation (for POCs)
• Set up SaaS dashboards
• Manage custom reporting and integrations via our API
• Mentor other SEs on the team
• Provide strong team contributions (technical knowledge, industry knowledge, training, etc.)
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Preferred Qualifications

• Bachelors’ of Science degree or advanced education in Electrical Engineering, Computer Science, Mechanical Engineering, Industrial Engineering, or related discipline
• Consistent track record selling complex solutions, selling on value and orienting trials to outcomes
• Experience with integration projects. Understanding of scripting (Python, javascript etc.) is highly preferred
• Understanding of vehicle diagnostic systems, including Controller Area Networks (CAN bus) and Power Take Off (PTO) applications
• Skilled in the art of identifying customer value - identifying on delivering what is most important to the customer and tuning out the noise
• Hobbyist interest in working with things driven by electronic systems (car audio installation/classic car restoration, home automation, building things with raspberry pi, arduino, etc.)
• Experience working with Fleet, Logistics, Supply Chain, Telematics, Manufacturing, or general operations background is highly preferred
• Public Sector Experience
• Knowledge Sharer: Experience with technical enablement and knowledge sharing across teams
• Adept in Big Data: Familiarity with Databricks (Spark, Delta Lake, MLflow)
• Familiarity with ESRI

Benefits

Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, Samsara for Good charity fund, and much, much more