ERP Project Manager

Summary

Join Secur-Serv, a leading managed services provider of IT, print, and hardware services, as a Project Manager to oversee Enterprise Resource Planning (ERP) updates and changes. This is a remote, work-from-home position.

Requirements

• Bachelor’s degree in IT, Computer Science, or Business Technology
• 5+ years in ERP project management
• Proven success in managing large-scale projects from initiation to completion
• Strong understanding of ERP systems and business processes
• Understanding of accounting fundamentals
• Deep understanding of software development principles and SDLC
• Excellent design and problem-solving skills
• Proficient in project management tools (e.g., MS Project, JIRA)
• Excellent leadership, communication, and interpersonal skills

Responsibilities

• Serve as the primary point of contact for client stakeholders, providing regular updates on project status and addressing concerns
• Work with IT Director to manage costs for projects and/or new implementations
• Maintain all documentation related to projects and participate in audits when necessary
• Manage Change Control environment for Scantron
• Provide all necessary information to Stakeholders for proper decision making
• Support training and go-live of any new ERP systems or improvements to existing ERP systems
• Ability to manage Steering Committee meetings
• Management of Staff
• Develop and manage project plans and timelines
• Work closely with ERP team and company stakeholders to ensure timely and accurate updates to the ERP Systems
• Manage the ERP team with several projects consecutively and produce consistent, positive results
• Leads the ERP team to ensure a smooth implementation for the life of the project
• Plans, directs, and coordinates the efforts of team toward attainment of goals and objectives
• Develops staff
• Provides advice and guidance to staff regarding client relationships and projects
• Identifies developmental and growth opportunities for staff members
• Ensures appropriate training is provided to staff
• Provides coaching, communication, feedback and completes formal performance appraisals for each assigned staff member
• Participates in the selection process for new employees to ensure adequate staffing
• Ensures the team develops and grows client relationships to accelerate the company’s vision
• Develops and maintains an environment that is optimal for employee productivity, employee engagement and job satisfaction
• Provide consistent clear communication and direction to the operations staff and management
• Coordinate with Manager and the People Department to determine appropriate disciplinary actions for performance conduct quality attendance or other actions that are deemed inappropriate or non-productive
• Measure and constantly adjust activities to increase productivity and efficiency for staff and processes
• Set and achieve key performance measures
• Balance resources to workload and provide recommendations to adjust
• Perform special projects as needed
• Establish and manage significant department budgets and assets for department
• Develops and implements service goals and objectives and monitors progress
• Create cross functional working teams with and without having direct management responsibility for those team members

Preferred Qualifications

• ServiceNow and NetSuite experience
• PMP certification