Executive Assistant, Project Manager

Summary

Join BestLife4Pets as our Executive Assistant/Project Manager and provide essential support to the CEO while ensuring smooth business operations. You will manage daily schedules, facilitate communication, oversee projects, and implement efficient systems. This role requires strong organizational and time management skills, proactive problem-solving, and collaboration with the team. Success in this position hinges on keeping everyone aligned and focused on achieving company goals. The ideal candidate is passionate about pets, highly organized, and results-driven, with experience in project management and process optimization. This is a full-time, fully remote position offering a competitive salary and flexible work-life balance.

Requirements

• Commit to a full-time commitment and 40 work hours per week (8 hours work day)
• Be available and maintain a high level of responsiveness during our general office hours
• Possess a positive, friendly, and empathetic attitude, reflecting our company’s commitment to our values
• Have excellent verbal and written communication skills in English (You must be fluent in English, although English doesn't have to be your native language)
• Demonstrate an ability to manage multiple tasks, projects, and priorities while staying organized and focused
• Possess strong problem-solving abilities, keen attention to detail, and excellent time-management skills
• Demonstrate an ability to work autonomously and independently while taking ownership of your work
• Be comfortable with building and nurturing relationships, while having the resilience to handle rejection professionally without it affecting your work quality
• Maintain a proactive mindset with a knack for getting things done and thinking creatively
• Possess an ability to persuade and influence others for the purposes of positive accountability
• Be comfortable working with technology and learning new tools to improve efficiency
• Demonstrate a passion for pets and making a positive difference
• Be familiar with working autonomously and managing your own time independently and effectively
• Be open to receiving feedback and constructive criticism and improving on it
• Be available and responsive during our office hours
• Be able to consistently work full-time

Responsibilities

• Manage the CEO’s daily schedule (including appointments, meetings, and priorities)
• Keep the CEO’s environment organized to ensure the CEO can focus on growing our business
• Facilitate communication between the CEO, team members, and external partners
• Drive projects to completion (including overseeing timelines, deliverables, and execution) while ensuring that the team is aware of their deadlines and meets them timeously
• Organize and maintain project plans with the relevant up-to-date information
• Implement and improve systems and processes to increase team efficiency
• Coordinate and align team members to ensure tasks are completed on time
• Troubleshoot and resolve issues proactively to prevent roadblocks
• Collect and organize important business data to help the CEO make informed decisions
• Track and report on key project metrics to assess progress and identify areas for improvement
• Create, maintain, and circulate Standard Operating Procedures designed to streamline operations and improve the overall workflow of our team
• Streamline workflows and ensure that daily operations run smoothly and effectively
• Stay flexible and ready to adjust priorities or processes when needed by the CEO

Preferred Qualifications

• Have prior project management, executive assistant, or team leadership experience
• Have experience working with the backend of Shopify, Amazon FBA, Walmart, eBay, Etsy stores
• Have experience working with project management tools (including Slack or ClickUp)
• Have experience in digital marketing or the pet health industry

Benefits

• A fully remote and flexible work environment that allows you to work from anywhere
• A competitive remuneration package
• Working with a team that values efficiency over micromanagement
• Directly impacting the success and growth of our company, BestLife4Pets
• Work alongside a team that shares your passion for animals
• Continuous growth opportunities to develop your skills and advance within the company
• The chance to make a real difference in the lives of pets and their owners
• Paid annual leave and sick leave
• A 30-day notice period of one calendar month