Virtual Assistant, Project Manager

Summary

Join We Clone You, a leading virtual assistant company, as a motivated Virtual Assistant with project management/operations expertise. You will be responsible for managing client relationships, handling sales, overseeing back-office operations, and supporting team members. This role requires strong communication, organizational, and leadership skills, along with experience in business operations and client management. Fluency in Spanish and English is essential. The position offers a competitive hourly rate, professional development opportunities, and a supportive work environment. Work from home and a referral bonus are also included.

Requirements

• Fluent in Spanish & English (strong communication skills)
• Experience in business operations, client management, or executive assistance
• Strong leadership, problem-solving, and organizational skills
• Self-motivated, resilient, and able to work independently

Responsibilities

• Engage with clients to maintain high service standards and satisfaction
• Follow up on inquiries, schedule/reschedule appointments, and request/respond to customer reviews
• Act as a key point of contact for clients, assisting with follow-ups and onboarding while ensuring managers remain the primary liaison
• Handle inbound and outbound sales calls, providing detailed service information to potential clients
• Develop and execute sales rebuttals to overcome objections and close deals
• Review applications, conduct virtual interviews, and manage onboarding processes
• Maintain a pipeline of qualified staff to ensure business continuity
• Oversee and optimize back-office operations, ensuring smooth day-to-day business processes
• Manage client onboarding through automation tools like Motion and follow up on document submissions
• Monitor and manage project management tools (ClickUp, Monday.com, or similar)
• Standardize and refine internal processes, SOPs, and operational workflows
• Send invoices, track payments, and assist with accounts receivables
• Oversee payroll processing, ensuring accuracy and compliance
• Maintain relationships with partner companies to ensure seamless financial operations
• Monitor staff performance, attendance, and overall reliability
• Provide guidance and support to new hires during their first two weeks
• Support the hiring and training of future team members

Preferred Qualifications

• Sales experience
• Proficiency in SOP creation, process improvement, and automation tools (Motion, ClickUp, Monday.com, etc)
• Familiarity with financial tracking, invoicing, and accounts receivables (Google Sheets/Excel)
• Experience in a service-based business (cleaning industry experience is a strong plus)
• Familiarity with CRM systems (Go High Level preferred)

Benefits

• Work from home
• Payment in dollars per working hour (40-hour week)
• Starting salary between 4$ - 12$ per hour depending on your experience, with room for raises based on performance
• A workplace that values its people
• Professional development opportunities to grow your career
• Be part of a supportive team that values your input and achievements
• Referral bonus: If you refer a candidate, you will receive a $50 bonus once they’re hired by one of our clients