Facilities Analyst

Summary

Join Wellhub's Facilities team in CDMX as a Facilities Analyst! You will oversee daily office operations, ensuring support needs align with the office support team's capacity. Maintain a welcoming and productive work environment, serve as the main point of contact for employees and vendors, guide employees, address operational needs, and support remote locations. You will also be the focal point for office events and ensure all processes and tools are in place. This role requires a minimum of one year of experience as a facilities analyst, previous experience in hospitality or customer service, advanced English proficiency, and strong communication and interpersonal skills. Wellhub offers a flexible work environment, comprehensive wellness benefits, paid time off, paid parental leave, and opportunities for career growth.

Requirements

• Minimum of 1 year of experience as a facilities analyst
• Previous experience in hospitality, customer service, or other support-related functions
• Advanced English proficiency
• A self-starter with a proactive mindset
• Solution-oriented and strongly focused on delivering excellent customer experiences
• Able to juggle multiple tasks efficiently while staying organized in a fast-paced environment
• Flexible and adaptable to change, with strong prioritization skills
• Skilled at building and maintaining a solid network of internal and external contacts to ensure smooth day-to-day operations
• A confident communicator with strong interpersonal and negotiation skills

Responsibilities

• Overall responsibility & ownership for maintaining a welcoming & productive work environment for all Wellhub employees at our Argentina location
• On-site presence to walk-through and review office environment to ensure clean, comfortable environment
• Main point of contact for our office employees and vendors
• Guide employees on their questions, coordinating requests, addressing operational needs, communicating policies and ensuring compliance with people practices
• Focal point for events: communicate with broader EA team to ensure local on-site support when important events occur in the office
• Support remote locations
• Make sure all processes and tools are in place

Benefits

• Health, dental, and life insurance
• At Wellhub, flexibility fosters a happier, healthier, and more productive work environment for everyone. As a Flexible First company, we offer two work model options: flexible hybrid and full remote, and make the office a place for collaboration, community, and team building. The model for this role can be discussed with your recruiter and hiring manager. We offer all employees a home office stipend and a monthly flexible work allowance to help cover the costs of working from home
• Wellhubbers and their leaders can make the best decisions for their scope. This includes flexibility to adjust their working hours based on their personal schedule, time zone, and business needs
• We believe in our mission and encourage our employees and their families to take care of their wellbeing too. Access onsite gyms and fitness studios, digital fitness programs, and online wellness resources for meditation, nutrition, mental health support, and more. You will receive the Gold plan at no cost, and other premium plans will be significantly discounted
• We know how important it is that our employees take time away from work to recharge
• Welcoming a new child is one of the most special moments in your life and we want our employees to take the time to be present and enjoy their growing family. We offer 100% paid parental leave to all new parents and extended maternity leave
• Outstanding opportunities for personal and career growth. That means we maintain a growth mindset in everything we do and invest deeply in employee development
• An exciting and supportive atmosphere with ambitious people from around the world! You’ll partner with global colleagues and share in the success of a high-growth technology company disrupting the health and wellness space. Our value-based culture of trust, flexibility, and integrity makes this possible every day