Facilities Management Team Leader

Summary

Join our client, a leading Australian discount retail company, as their new Facilities Management Team Leader. This strategic role involves developing and executing the national facilities management strategy, managing budgets, and leading a high-performing team. You will oversee maintenance, security, cleaning, and utilities across all locations, ensuring compliance and managing vendor contracts. The position also requires leading key facilities improvement projects and implementing sustainability initiatives. This is a permanent, full-time, work-from-home position based in Australia.

Requirements

• Bachelor’s degree and strong English communication skills (IELTS 6 equivalent)
• Proven experience in a senior facilities management role
• Strong leadership and stakeholder engagement skills
• Expertise in contract negotiation, vendor management, and compliance
• Solid understanding of OHS, building codes, and property regulations
• Experience leading sustainability initiatives and process improvements
• Ability to manage large budgets, performance metrics, and operational KPIs
• Strong project management skills, ideally with store rollout or refurbishment experience
• Proficient in MS Office

Responsibilities

• Develop and execute the national facilities management strategy
• Prepare and manage annual operational and capital budgets
• Identify cost-saving and process improvement opportunities
• Contribute to property planning with the broader leadership team
• Lead and coach a high-performing facilities team
• Set clear KPIs, conduct reviews, and foster a customer-first culture
• Ensure resource allocation aligns with operational needs
• Oversee maintenance, security, cleaning, and utilities across all locations
• Maintain SOPs and quality assurance standards
• Ensure compliance with all regulatory codes and OHS standards
• Manage contracts and build strategic partnerships with key service providers
• Monitor vendor performance and implement governance frameworks
• Conduct regular contract reviews and drive service quality improvements
• Lead key facilities improvement projects and refurbishments
• Support store openings with facilities planning and input
• Monitor project timelines, costs, risks, and ROI
• Implement environmental initiatives and track performance
• Identify innovative technologies and methods to reduce environmental impact
• Lead waste and energy efficiency programs

Preferred Qualifications

• Experience in facilities management, building maintenance, or a related field
• Experience with Xero and ClickUp
• Excellent problem-solving, organisational, and multitasking abilities

Benefits

• Permanent work-from-home set-up
• Dayshift (Australian business hours)
• Full-time job
• HMO
• Annual leave
• Christmas Bonus equivalent to 1 month's wage (pro-rata)