Federal Program Manager

Summary

Join Axon's federal market team as a customer-obsessed program manager, driving mission success for public safety customers. You will de-risk program scope, schedule, and cost, delighting customers through collaboration with sales, customer success, deployment, and R&D teams. This role demands problem-solving skills, expertise in federal contracting, strong communication, and a willingness to travel extensively. Axon offers competitive salary, 401k matching, paid time off, robust parental leave, and an award-winning work environment. Even if you don't meet every requirement, apply if you're passionate about Axon's mission.

Requirements

• 5+ years managing federal programs – Direct experience in federal program management is essential
• Ability to navigate open-ended problems in unstructured environments
• Expertise in federal contracting – Understanding and complying with federal RFx requirements and terms & conditions is crucial
• Strong documentation and process management skills – Program managers must track progress, manage risk, and ensure compliance
• Clear and direct communicator with executives and customers – Effective communication with stakeholders at all levels is vital
• Strong customer-facing experience – Managing relationships and ensuring customer success is a core function
• Willingness to travel 50%+ – Frequent travel is necessary to support federal programs and stakeholders

Responsibilities

• Drive mission success for customers by de-risking the scope, schedule, and cost of your program portfolio
• Work with Sales, Customer Success, Deployment, and R&D partners to deliver a portfolio of software, sensors, and professional services capabilities faster and cheaper than the customer thinks is possible
• Immerse yourself in your customer’s problems to drive continuous improvement initiatives
• Work with partner teams to grow and scale programs exponentially
• Drive the right choices on product scope, costing, scheduling, and contract structure to positively impact key company metrics such as revenue recognition and margin management
• Extend expectations to the team you will work with and the subcontractors you will manage
• All other duties as assigned

Benefits

• Competitive salary and 401K with employer match
• Discretionary paid time off
• Robust parental leave policy
• An award-winning office/working environment
• Ride along with real police officers in real life situations, see them use technology, get inspired