Field Application Scientist, NGS

Summary

Join Twist Bioscience as a Next-Generation Sequencing (NGS) Field Application Scientist (FAS) and become an integral part of our Sales team. Serve as the primary technical field contact for Twist and its customers, acting as a liaison between them. Provide pre- and post-sales technical support and market development for Twist’s NGS targeted enrichment product line. This remote position requires up to 60% travel. You will provide expert technical support, collaborate with internal teams, and gather customer feedback to improve products. The role also involves market intelligence gathering and reporting.

Requirements

• Extensive NGS experience including associated products and applications, such as (but not limited to)
• Illumina Next-Generation Sequencing instrument set-up and execution
• DNA and RNA library construction from blood, tissue, FFPE, and cf/ctDNA
• Whole Genome, Whole Exome, Transcriptome, and Custom Targeted Enrichment
• Familiarity with probe design pipelines
• Familiarity with bioinformatic data analysis and interpretation
• BA/BS (3-5 years NGS experience), MS (3+ years NGS experience) or PhD (1+ years NGS experience) in Biochemistry, Molecular Biology, Genetics, or related field
• Strong knowledge of NGS market and vendors
• High attention to detail
• High self-motivation with demonstrated ability to work in a collaborative team environment
• Ability to travel domestically and internationally up to 60%
• Excellent written and verbal communication skills
• Experimental design experience a must

Responsibilities

• Provide expert understanding and strong technical competency in discussing Twist’s NGS targeted enrichment capabilities and product offerings with customers
• Provide NGS targeted enrichment application support for pre- and post sales activities to help support the sales team to achieve quota
• Local and regional travel working in the field with Sales staff, attending meetings with key customers, provide training, and participating in trade shows
• Identify, nurture, and manage collaborations to network and provide leads for the sales team
• Support sales team in technical discussions, presentations, and meetings with customers
• Provide high level technical support to the customer, including (but not limited to)
• Probe design discussions/assistance
• Pre- and post-capture library generation/troubleshooting
• Post-sequencing data analysis/interpretation, and
• General experimental design and project management assistance
• Liaise between customers, Sales, Product Management, and other internal teams including Research & Development, Business Development, Bioinformatics and Technical Support
• Network with customers to provide Voice-of-Customer (VOC) feedback to Product Marketing and Product Management on customer requirements for new applications or products
• Keep informed of competitive market intelligence at industry seminars, trade shows, and conferences and provide reports on trends to Sales and Product Management

Preferred Qualifications

Project management and automation experience a plus

Benefits

• Bonus
• Equity
• A generous benefits package