Field Applications Scientist

Summary

Join SPT Labtech's growing team as a Field Applications Scientist, based remotely in France (ideally near Paris or Lyon). You will be a key interface between sales, marketing, and customers, providing expert support for liquid handling products. Responsibilities include running product demonstrations, conducting technical presentations, delivering training, and maintaining subject matter expertise. The role requires extensive travel throughout France and Europe, with occasional international travel. Flexibility in scheduling is offered due to the remote nature of the position. This role offers a competitive salary and comprehensive benefits.

Requirements

• MSc with ideally 4+ practical experience or a PhD with 2+ years practical experience in a Biological Science discipline, liquid handling, laboratory automation or related field in an industry or academic environment
• Working knowledge of NGS methods used in research, with experience using liquid handling and automation being preferable (HTS, Assay Development, or molecular or structural biology backgrounds will also be considered)
• Experience with workflow optimisation in genomics, drug discovery, and structural biology
• Good understanding of genomics, drug discovery, and structural biology
• Ability and willingness to travel extensively across France and sometimes Europe (50 - 75% travel), including some international travel
• Amiable personality; excellent organisational, analytical, troubleshooting, record-keeping, and communication skills; professional demeanour
• Ability to work efficiently and both independently and within a team structure
• Excellent presentation and training skills

Responsibilities

• Organise and run product demonstrations on all SPT Labtech liquid handlers, including logistics in moving equipment, time management and setting expectations with customers
• Conduct pre-sales technical presentations with territory managers
• Organise and conduct customer-facing seminars and workshops
• Maintain a high-level operational knowledge of our SPT Labtech and Apricot liquid handling products
• Maintain subject matter expertise in 2-3 applications areas
• Provide on-going subject matter expertise support to FAS and Territory Management teams
• Arrange and provide applications-based training to new and existing users of all SPT Labtech and Apricot liquid handling instruments
• Provide ongoing remote and in-person applications support to end-users
• Develop, modify, and enhance advanced liquid handling and automation protocols to enhance client operations
• Contribute to conference strategy and attend conferences
• Ensure customer contacts and associated applications data for your territory in Salesforce are current
• Seek and deliver a targeted amount of marketing content in the form of customer-driven applications notes, webinars, and conference presentations, including posters
• Participate in strategic collaborations to regularly deliver scientific content for marketing
• Collect customer feedback (product development, software, etc)
• Maintain positive customer relationships
• Mentor and provide guidance to Associate FAS as needed

Preferred Qualifications

• Practical experience with genomics/molecular biology is desirable
• Previous experience in field applications, teaching, marketing or customer service a plus
• Leadership ability with a demonstrated record of mentorship

Benefits

Competitive salary package and comprehensive, valued benefits