Field Sales Specialist

Summary

Join iKhokha, a fast-growing FinTech company in Africa, as a Field Sales Specialist and contribute to their mission of empowering small businesses through digital payments. This role involves actively sourcing and securing new sales opportunities, building a sales pipeline, and closing deals in Johannesburg Central. You will be responsible for growing the iKhokha customer base and achieving sales targets in a fast-paced environment. The ideal candidate will have a proven track record of success in sales, strong communication skills, and experience in merchant services or banking. iKhokha offers competitive remuneration and benefits, including hybrid work models, medical aid, group risk scheme contributions, study leave, and access to on-demand learning.

Requirements

• Completed Matric
• Minimum 3 year’s Field/Outbound Sales experience
• Excellent communication skills both verbal and written
• Intermediate knowledge using Outlook, Word, Excel, PowerPoint, Sales Software & CRM
• Valid driver’s license and own reliable transport is essential

Responsibilities

• You will be responsible for growing the iKhokha customer base and be accountable for hitting steep sales targets in Johannesburg Central
• Trade areas: Midrand, Diepsloot, Fourways, Cosmo City, Woodmead, Bryanston, Sunninghill, Ferndale, Honeydew, Sandton
• We need H U N T E R S who will actively source and find new sales opportunities, build a sales pipeline and most importantly, close deals
• Prospect and canvass for new customers in targeted areas and targeted industries
• Post-sale call and follow ups, logging all activity and demos with clients
• Promotional or new product upsell/cross sell/service calls
• Research new sales leads, plan country trips and execute plans to acquire new customers
• Ensure all set company Gross Profit, Device sales and Demo targets are achieved on a monthly & quarterly basis
• Complete feedback loops as required which includes Swarm and demo feedback and HubSpot usage and deal pipeline management
• Provide proactive feedback regarding suggested changes or improvements to sales or service procedures that could improve the business
• Sign-up merchants and assist them with FICA documentation required
• Complimentary follow up visits
• Full focus on specialized campaigns and reporting in detail on this such as top merchant campaign or area targeted campaigns
• Uphold company standards and values at all times when representing the brand
• Monitor competition in the marketplace and share any relevant insights
• Take full ownership and accountability for resolving customer complaints by investigating problems, offering solutions and making recommendations to management
• Maintain professional and technical knowledge through ongoing self and shared learning

Preferred Qualifications

• Previous exposure working within merchant services or banking sector is advantageous
• FICA training advantageous
• Proven track record delivering on sales targets and successfully dealing with customer relationships
• Advanced knowledge of Sales funnel & pipeline management

Benefits

• Work in a high-growth company with tangible results you're accountable for
• Enjoy hybrid, remote, and in office work models
• Competitive remuneration and benefits, including reduced Gap cover rates. Medical Aid and Group Risk scheme contributions
• Visionary leadership
• Seize the opportunity for study leave
• Access to on-demand learning at your fingertips
• Experience a friendly, collaborative culture with a team of all-round-lekker humans (it’s true, we surveyed our Employees, and they told us so)
• If you find yourself at HQ, coffee on tap and a selection of hot beverages provided by our very own onsite Barista