Fleet Manager

Summary

Join Care Access as a Fleet Manager to lead the maintenance, operations, and innovation of a national fleet of mobile clinical research vehicles. Manage the full lifecycle of the mobile fleet, from preventive maintenance and equipment upgrades to deployment logistics and compliance oversight. Support the broader logistics function, partnering with the Logistics Manager to ensure site readiness and coordinated operations. Collaborate with logistics, clinical operations, and procurement stakeholders to drive operational readiness and enable scalable, mobile trial delivery. This role demands strong technical acumen, field service leadership, and the ability to thrive in fast-paced environments. The position includes significant travel.

Requirements

• Deep technical expertise in diagnostics, mechanical/electrical repair, and vehicle system operations
• Proficiency in vendor management, contract coordination, and technician supervision
• Strong organizational skills with the ability to manage maintenance schedules and logistics workflows
• Experience leading fleet innovation projects including vehicle retrofitting for specialized functions
• Excellent communication and coordination skills with cross-functional stakeholders
• 5+ years in fleet management, diagnostics, and repair operations
• Experience with fleet management platforms, and Microsoft Office Suite required
• Valid Driver’s License in Good Standing – Required to operate and transport Care Access fleet vehicles as part of equipment and supply distribution responsibilities

Responsibilities

• Oversee fleet health, service schedules, and compliance documentation
• Manage retrofitting projects and coordinate external vendors
• Support mobile deployments and ensure vehicle readiness
• Lead diagnostic and repair protocols (on-site and remote)
• Track operational KPIs and budget adherence for fleet performance
• Train, mentor, and oversee drivers for vehicle safety and compliance
• Lead the health and maintenance of all mobile units, including diagnostics, repairs, scheduling preventive and unscheduled services, and maintaining compliance records
• Oversee outfitting and enhancement of vehicles with clinical research-ready systems including electrification, UV disinfection, refrigeration, GPS/cameras, and other protocol-specific instrumentation
• Maintain accurate fleet documentation across service logs, regulatory certifications, and operational configurations
• Collaborate with management and across functions to maintain financial stability through identifying cost-saving opportunities and recommending strategies for expense reduction
• Collaborate with Training and People teams to develop and implement effective learning plans, onboarding programs, and role-specific training modules
• Ensure in-person training, SOPs, and training materials are regularly updated to reflect new initiatives, process changes, and workflow adjustments
• Supervise and contract mechanics, electricians, and retrofit specialists to execute modifications or repairs across the fleet
• Manage internal teams or third-party vendors responsible for equipment installation, preventive maintenance, and emergency repairs
• Oversee project timelines and budgets related to vehicle enhancements and upgrades
• Collaborate with Delivery Teams to execute site setup, trial implementation, maintenance, and decommission
• Coordinate procurement and inventory for vehicle maintenance supplies, diagnostic tools, and emergency equipment
• Support deployment of mobile units by planning logistics, assisting with setup, and occasionally driving vehicles or facilitating load-in/out of critical equipment
• Serve as primary fleet operations liaison for Clinical Operations and Site Deployment teams
• Ensure compliance with company-wide objectives and standard operating procedures
• Drive innovation in vehicle design to align with clinical protocol evolution
• Collaborate with cross-functional leaders on planning for trial expansion, logistics capacity, and emergency preparedness
• Lead 1–3 continuous improvement projects annually to enhance fleet scalability and reliability

Preferred Qualifications

• Working knowledge of clinical or healthcare operations a plus
• 3+ years of electrical or systems installation experience preferred
• Industry or manufacturer certification preferred; ASE preferred
• Strong understanding of safety and regulatory standards applicable to fleet management
• Experience with ERP systems (e.g., NetSuite) preferred
• Bachelor’s degree in Mechanical Engineering, Logistics, Operations, or related field preferred (or equivalent work experience)

Benefits

• Paid Time Off (PTO) and Company Paid Holidays
• 100% Employer paid medical, dental, and vision insurance plan options
• Health Savings Account and Flexible Spending Accounts
• Bi-weekly HSA employer contribution
• Company paid Short-Term Disability and Long-Term Disability
• 401(k) Retirement Plan, with Company Match