Forward Deployed Engineer

Summary

Join Sword Health, a Forbes Best Startup Employer, as a Forward Deployed Engineer and contribute to our mission of freeing two billion people from pain. This new initiative expands our AI-driven tools beyond pain management to address broader healthcare challenges. You will work directly with customers, designing and implementing AI-driven solutions, solving complex problems, and managing end-to-end implementation projects. This role requires strong software engineering skills, a product mindset, and excellent communication abilities. Sword Health offers a stimulating environment, career development, competitive salary, flexible work arrangements, and various benefits.

Requirements

• 5+ years of experience in software engineering with a focus on backend development (Python) and AI-powered systems
• A product mindset - you don’t just write code; you think about how solutions fit into the bigger picture and how they can be scaled for future use
• A “build fast, improve later” mentality - you know when to ship something scrappy to deliver immediate value, then refine it later
• Comfort working directly with customers - you can take vague, high-level problems and turn them into clear, actionable technical solutions
• Collaboration skills - you work well across technical and non-technical teams, making sure what you build today can be refined and scaled tomorrow
• Clear and concise communication - you can explain technical concepts to non-technical stakeholders and ensure alignment across teams
• Willingness to travel (~20%) to work hands-on with customers and ensure smooth implementations

Responsibilities

• Work directly with customers to understand their biggest challenges and design AI-driven solutions that fit seamlessly into their workflows
• Implement and integrate technology on-site and remotely, ensuring smooth deployment and real impact from day one
• Solve complex problems in real time - adapting, customizing, and sometimes building entirely new components to meet customer needs
• Manage end-to-end implementation projects, planning backward from launch milestones to ensure nothing falls through the cracks
• Stay engaged post-go-live, working closely with customers to refine solutions, improve adoption, and identify new ways to maximize value
• Bridge the gap between customers and product teams, translating challenges into insights that help shape future product development
• Collaborate across technical and non-technical teams, making sure every solution you implement informs long-term improvements and can be scaled effectively

Preferred Qualifications

• Experience in healthcare or health-tech
• Familiarity with integrating AI/ML models into production
• Strong Python skills, with experience using frameworks like FastAPI, Django, or Flask in production
• Knowledge of event-driven architectures and messaging systems—GCP Pub/Sub, Kafka, or RabbitMQ
• Hands-on experience with CI/CD pipelines and automated testing
• Cloud experience (GCP, AWS, Azure) - especially with containerized architectures like Docker and Kubernetes
• A passion for high-impact, meaningful work

Benefits

• A stimulating, fast-paced environment with lots of room for creativity and ownership
• Career development and growth, with a competitive salary
• The opportunity to work with a talented team on cutting-edge AI/ML applications that have the potential to transform the future of healthcare
• A flexible environment where you can control your hours (remotely) with unlimited vacation
• Access to our health and well-being program (digital therapist sessions)
• Remote or Hybrid work policy
• Health, dental and vision insurance
• Meal allowance
• Equity shares
• Remote work allowance
• Flexible working hours
• Work from home
• Unlimited vacation
• Snacks and beverages
• English class
• Unlimited access to our Learning Platform