Forward Deployed Engineer

Summary

Join Oso, a rapidly growing company revolutionizing authorization technology, as a Forward Deployed Engineer. You will work directly with customers, helping them integrate and utilize the Oso product. This role demands strong backend engineering skills, experience with B2B SaaS products, and excellent communication abilities. You will be responsible for delivering custom solutions, quickly adapting to various codebases, leading technical delivery, and bridging customer needs with product development. The position offers a competitive salary and equity, along with the opportunity to work on challenging problems from the ground up and collaborate closely with the CEO and CTO. Oso is an equal opportunity employer.

Requirements

• Backend engineering skills and ability to ramp quickly on unfamiliar codebases
• Experience integrating complex B2B SaaS products in customer environments
• Technical customer-facing experience in post-sales, implementation, or consulting roles
• Excellent communication and the ability to translate between technical and business needs
• Bias for action, ownership, and comfort in fast-paced, ambiguous environments

Responsibilities

• Deliver custom solutions – As a Forward Deployed Engineer, you’ll work directly with customers who are live in production, helping them launch new features, integrate new systems, and adopt new parts of the Oso product. You’ll write backend code inside their environments, review PRs, and contribute to their architecture and implementation
• Ramp fast on any codebase – You’ll be jumping into unfamiliar systems, across languages and frameworks. You’ll need to quickly understand how things work, unblock the customer, and deliver high-quality work that integrates cleanly with their stack
• Lead technical delivery – You’ll own the full post-sales engineering experience—from planning to hands-on development to rollout. You’ll oversee code reviews, train customer teams, and advise on best practices. In some cases, you’ll be shipping critical functionality directly into their production systems
• Bridge customer and product – You’ll be on the frontlines of customer usage and feedback. You’ll bring clarity to fuzzy requirements, identify recurring pain points, and translate those into actionable insights for our product and engineering teams

Preferred Qualifications

• You’re a builder. You write clean backend code, move quickly, and enjoy solving problems at the systems level
• You’re a polyglot. You’ve worked across multiple programming languages and tech stacks, and you’re comfortable jumping between them as needed
• You’re customer-oriented. You listen closely, build trust fast, and care deeply about helping customers succeed
• You’re a strong communicator. You can explain tradeoffs clearly, translate requirements into systems, and navigate both technical and non-technical audiences
• You’re a startup person. You thrive in ambiguity, act quickly, and enjoy working on problems that don’t have obvious answers

Benefits

The starting salary for this role is between $120,000-$160,000/year plus equity