Forward Deployed Software Engineer

Summary

Join Shift5, a rapidly growing cybersecurity company, as a Forward Deployed Software Engineer (Delta). This role involves significant customer interaction, requiring up to 40% travel within the U.S. You will be responsible for problem-solving, developing solutions, and improving the customer experience using Shift5's product suite. A strong technical background, excellent communication skills, and a proactive, mission-driven approach are essential. An active US Government TS clearance (or ability to obtain one) is required. Shift5 offers competitive compensation and benefits, including a bonus program, equity, comprehensive health coverage, life and disability insurance, uncapped paid time off, and a flexible work policy.

Requirements

• Travel to customer sites regularly, up to 40% in the U.S
• Active US Government TS clearance (and willingness to maintain one) or an ability to obtain one
• Exceptional technical skills
• Understand that technology is a tool to solve problems, and wants to solve problems, constantly
• Ability to connect with the customer be it someone in IT or a CIO
• Curiosity
• Strong convictions, weakly held
• Desire to work on hard problems
• Proactive, self-starting attitude

Responsibilities

• Interface with customers regularly, helping them to get the most out of Shift5's existing product suite and continuously iterating on new ways to improve the customer experience
• Independently come up with solutions to nebulous, complex problems while optimizing on the team's efficiency
• Take an ill-defined software engineering problem and quickly churn out a usable, reliable, and properly scoped product that fits the customer's needs
• Connect with the customer be it someone in IT or a CIO
• Deal with tough situations and conflict
• Act as mini-CTO of their deployment

Benefits

• Base Salary: $100,000-$150,000
• Bonus program and equity in a fast-growing startup
• Competitive medical, dental, and vision coverage for employees and their families
• Health Savings Account with annual employer contributions
• Employer-paid Life and Disability Insurance
• Uncapped paid time off policy
• Flexible work & remote work policy
• Tax-deferred public transit benefits with Metro SmartBenefits (DC/MD/VA)