Forward Deployed Engineer

Parallel Domain
Summary
Join Parallel Domain, a company enabling customers to develop safe autonomous systems through its simulated testing platform, as a Forward Deployed Engineer. In this role, you will serve as a technical partner to various teams, supporting customers throughout the entire process from evaluation to adoption. You will lead product demos, provide onboarding support, troubleshoot technical issues, and gather customer feedback. You will also collaborate with sales and engineering teams to identify and resolve blockers, build adoption plans, and support expansion opportunities. This position requires strong technical skills, experience in software engineering, and excellent communication and collaboration abilities. The ideal candidate will have a deep understanding of simulation pipelines and experience working with customers in the autonomy, perception, and simulation fields.
Requirements
- 3β5 years of experience as a Software Engineer, Field Engineer, or Customer Engineer, with a strong interest in supporting commercial deals
- Understanding of both closed-loop and open-loop simulation pipelines for comprehensive software testing in perception frameworks
- Strong Python skills and experience building or integrating technical solutions
- Highly driven, proactive, organized, and professional, with strong cross-functional collaboration skills
- Knowledge of computer vision and machine learning methodologies for training and validating perception systems
Responsibilities
- Act as a technical partner to Sales, Customer Success, and Marketing, supporting customers throughout evaluation, onboarding, and adoption
- Lead product demos and proof-of-value engagements tailored to autonomy, perception, and simulation use cases
- Provide direct support during customer onboarding, including SDK integration, API usage, simulation configuration, and data pipeline setup
- Troubleshoot technical issues across customer environments, escalating internally when necessary and driving resolution
- Field product and infrastructure questions during pre- and post-sales to ensure customers can deploy and scale with confidence
- Collaborate with Sales and Field Engineering to identify blockers, build adoption plans, and support expansion opportunities
- Relay customer feedback, feature requests, and technical limitations to Product and Engineering
- Build and maintain strong relationships with customer engineering teams through regular check-ins and on-site working sessions
- Participate in technical marketing efforts such as hackathons, webinars, and developer-facing content
Preferred Qualifications
- Demonstrated experience as a seasoned Sales Engineer, with strong technical expertise and a clear understanding of the roleβs strategic scope
- Familiarity with advanced scene reconstruction techniques such as Gaussian Splatting, NeRF, and photogrammetry
- Proven success in selling visual software or computer vision solutions, with the ability to lead complex, data-driven product demonstrations
Benefits
- Flexibility to work from our office in the San Francisco Bay Area or your home office
- Competitive compensation
- Medical, dental, vision, mental health insurance, plus life and long-term disability coverage
- Non-matching 401(k)
- Flexible PTO, winter shutdown, and 11 holidays each year
- 8 weeks of paid parental leave
- New hire equipment + accessories budget to optimize your setup
- Annual learning and development allowance