Franchise Business Consultant

Summary

Join our team as a Franchise Business Consultant and play a key role in supporting a district of franchised owned restaurants, providing guidance and coaching to franchisees and operations teams to achieve short and long-term company and operational goals.

Requirements

• Ability to be available and to work occasional evening and weekend hours as necessary, to meet business needs of franchisees
• ServSafe certification
• Frequent (4+ hours per day) communication via telephone and email
• Ability to travel overnight for franchisee and staff meetings/visits an average of two weeks per month
• Ability to drive an automobile for franchisee and staff meetings/visits. May require sitting in vehicle up to 8 hours per day, when traveling
• Must be able to be insured by company insurance provider
• Ability to travel by airplane as necessary
• Ability to stand on concrete or tiled floors for up to 8 hours per day, when visiting a franchisee location
• No food or beverage allergies that would prevent you from tasting products or working in and around a Dairy Queen restaurant environment
• A clean driving record is required

Responsibilities

• Effectively implement and execute the Worldwide Operation’s Business Plan (rolling 1-, 2- and 3-year plan) for a particular District
• Develop and implement a district wide business plan (i.e., integrated marketing, operations, training, development, and supply chain plan)
• Establish and implement effective business plans with franchise owners in the district
• Provide advice and guidance in developing and managing marketing performance through effective partnerships with appropriate departments, vendors, and franchisees
• Position franchisees for consistent achievement of optimal shift management, food safety, quality, service, cleanliness, repair and maintenance, and atmosphere goals as established by Operation’s Business Plan and ADQ’s operating standards
• Provide impactful advice and counsel to position franchisees for optimal financial health
• Partner with appropriate ADQ staff to help position new and existing franchisees to establish and execute effective development, reinvestment, and renewal strategies
• Provide support to other departments/functions as needed

Benefits

• Medical
• Dental
• 401K match
• Paid time off (including volunteer time as well as parental leave)